Virtual Team Paradigm: COVID-19
Rick J. Hernandez
Executive Coach; Author; Int'l Speaker: "Conscious Leadership" Founder, Syntesis Global, LLC - Chairman, Advisory Board, TriPoint Ag Holdings
Conscious Leadership Series:
20 point road map for Managers & Supervisors to consider and hone while mobilizing to lead remote teams in response to this unprecedented and uncertain COVID-19 environment of containment.
Given the current climate, below is a road map for how we’re assisting our clients to more effectively manage and supervise remote teams, as many are called on to raise the bar on communication effectiveness, role-modeling and Conscious Leadership.
1. Define Conditions (transparency)
2. Create a Game Plan
3. Assume "Positive Intent"
4. Team Introductions (if necessary)
5. Clarity of Communication & Direction
6. Goals & Expectations (define assignments)
7. Agreements & Commitments: Contribution by All
8. Reinforce Team Values: (Trust, Respect, Integrity, Effective Communications, Collaboration and Patience)
9. Support Infrastructure (resources: additional information, “stop button”)
10. Focus on Relationship Building
11. Written guidelines - Define communication/messaging via each communication platform (efficiencies)
12. Build Morale
13. Remove ambiguity
14. Regular updates (pulse-check)
15. Cultural Differences & Time Zones: Be equitable & avoid colloquialisms
16. Encourage teams to meet regularly via video conference
17. Metrics: Productivity & Accountability
18. Time-tracking Software & Tools: Harvest, or Toggl
19. Daily Check-In’s: Conduct one-on-ones (progress reporting & burn-out)
20. Breathe
TECHNOLOGY: Tools & Software (test & consider trial periods if unfamiliar)
? Chat: Slack, Twist, Google Hangouts
? Project Management: Trello, Jira, Asana
? Web & Video Conferencing: Google Meet, GoToMeeting, Zoom, Webex
? Collaboration & Prototyping: Invision, Marvel, Adobe XD
? Scheduling: Calendy, Doodle
? Workflow Automation: Zapier, Microsoft Flow, Monday
DERRAILERS: Avoid turning team members into an audience. Everyone contributes.
FOR MORE INFORMATION AND SUPPORT: [email protected]
www.syntesisglobal.com/executivecoaching