Virtual learnings

Virtual learnings

There are many ways to develop a Data Strategy. I don't pretend to have 'the best way', but I do know - from long experience - what works and what doesn't. This was somewhat thrown into turmoil when COVID-19 enforced virtual working.

Since then I'm close to completing my second virtual strategy delivery, and will soon be starting a third. I was asked by my latest client to summarise the differences/challenges/opportunities of creating Data Strategies through virtual delivery.

I thought it would be useful to share what I feel are the key points.: 

Engagement: virtual breakouts, voting, time for discussions, etc. You really have to work hard on this because there is little visual and verbal feedback.

Short sessions: 45 minutes and a 15 minute break. No exceptions. Don't overrun.

Half day workshops: Even with these breaks, 4 hours is the absolute max.

Interim Mini workshops: to develop content at pace. The option of potentially 20 attendees modifying a single document is just not logistically feasible. So create smaller teams focussed on individual content, and create space in workshops for peer review.

File management: It sounds a trivial thing, but having an index of documents in Teams/Sharepoint with strong version control, and an explanation of what each is for is really important for effective collaboration.

Workshop spacing: Leave enough time between workshops for review and reflection, but not so much that momentum is lost.

Transcripts: Absolutely vital. Most of ours run to 10+ pages recording chat window discussions, verbal discussions, decisions, actions and escalations. Very useful for me when creating content between workshops, very useful to everyone else if sessions were missed and supporting a reflective approach.

Moderation: Having a second person moderating breakouts, chat windows, questions etc has allowed me to focus entirely on content and engagement. I don't believe I could be effective in that role without the support. 

Really though, this all circles back to engagement. Understanding your attendees' motivations and what they need from the workshops. This means being flexible in terms who attends which workshop, and who is chosen for the mini workshops. From here it's about getting everyone behind the content created and lined up behind the 'ask' to deliver the strategy. Leave no attendee behind!

I have learned much in the last four months. This has iteratively improved the approach both in terms of logistics, content and delivery. I am sure there is always more to do.

However this is where I've got to now. I like to call these virtual learnings.

Neil Burge

CEO @ Cognopia | Would you like to know why your customers buy from you? | I'll find out so you can grow to your full potential

4 年

Have you tried using online quizzes/forms to collect intel up front and then just using the sessions to ensure the answers are comprehensive? We have had more luck using that, as well as video messages to communicate to specific participants and keep engagement high between sessions. For transcription do you pay to get someone to do it for you or use AI? I’ve used both YouTube and Sonix.AI but they all need a human review to get the right context.

要查看或添加评论,请登录

Alex Leigh的更多文章

  • How many students do we have #4

    How many students do we have #4

    Not quite! In the previous three instalments, we’ve covered the why, what and how of designing and building trusted…

    2 条评论
  • Tell me again: how many students do we have?

    Tell me again: how many students do we have?

    (This is the first of four articles as promised to discuss why it is so difficult to agree how many of something we…

    5 条评论
  • Crafting the Data Governance business case

    Crafting the Data Governance business case

    This is a subject we often come back to, because it’s a hard problem to solve. Not impossible, but requires…

    13 条评论
  • You Keep Using That Word, I Do Not Think It Means What You Think It Means

    You Keep Using That Word, I Do Not Think It Means What You Think It Means

    Not the snappiest title ever, but any reference to the Princess Bride has to be cut a certain amount of slack! As must…

    7 条评论
  • Data Governance has an image problem. Does that matter?

    Data Governance has an image problem. Does that matter?

    Data Governance is a damaged brand, apparently. The first word is mostly thought of as someone else’s problem while the…

    32 条评论
  • Poor data management and governance is a wet sock problem.

    Poor data management and governance is a wet sock problem.

    This might be a bit of a stretch. But stick with me.

    35 条评论
  • Data Owners - what's the first thing you should do?

    Data Owners - what's the first thing you should do?

    Once we’ve identified, allocated and trained our Data Owners then we’re done, right? Wrong! This is exactly the time we…

    24 条评论
  • Swivel Chair integration

    Swivel Chair integration

    Any data professional should be a clear advocate of implementing good data management and governance. Like many…

    6 条评论
  • Welcome to the new normal

    Welcome to the new normal

    Let’s start by saying there are far more important things going on in the world right now. We’re in uncharted territory…

    4 条评论
  • Are Data Maturity assessments worth the effort?

    Are Data Maturity assessments worth the effort?

    The answer should be a firm yes, but first let me explain why it is often a definite no. Assessment scores are amongst…

    12 条评论

社区洞察

其他会员也浏览了