Virtual Assistant - Hourly or Project Based Fee?

by Sue Canfield

Many virtual assistants start out charging an hourly rate. This can raise some challenges:

*Clients often have a difficult time perceiving the value they receive for the rate per hour they are charged. 

*How do you justify an increase in your rates? 

*Tracking time takes time that clients don't want to pay for.

A better option is to move clients away from an hourly rate to a project fee. The benefits of charging a flat fee for a project include:

*Clients perceive a higher value received for their money  

*An increased project fee is easier for clients to accept  

*No more time tracking means you have more time to work for clients = more pay

 How can you move a client from an hourly rate to a project rate? What if they object? Is it really better?

Let's use a real-life example to show how this can be done to the mutual benefit of both you, the virtual assistant, and your client. I'll call this client "Cindy."

Cindy and her virtual assistant have been working together for nearly five years. Cindy had her assistant do a variety of tasks such as submitting articles, scheduling blog posts, following up by email with contacts, sending out newsletters, and managing social media accounts.

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