Virtual Address For Business or Personal Use

1. What is a virtual address?

This is an innovative product that turns your mobile phone number into a postal address in the format of 0700000000-00100, Kenya.

2. What challenges do virtual addresses solve?

First is safety, Kenyans have been sharing postal addresses for an extended period of time. This was due to the lack of enough physical boxes. However, with MPost, the 30 million adults in Kenya can now own their own virtual addresses.

Second is the notification service which saves time and resources that would otherwise be utilized to keep checking whether mail or parcels have arrived at the Post Office.

3. What benefits of a virtual address for your business?

It is an important KYC tool for both clients and the business. Clients can automatically identify the location of the business using the Postal Code. A virtual MPost address also enables accurate shipping of goods to the clients.

4. How does a virtual address work in practice?

Choose PO Box: Choose the most convenient post office where you can receive your letters, documents or parcels.

Notifications: Get SMS alerts notifying you when you have received mail or a package at the Post Office.

Delivery: Grab your own mail or get it delivered to you. You control how you get your mail.

The user's phone number plus the postal code of their nearest post office becomes their government-recognized mailing address.

EG: P.O. Box 0700000000-00100,Kenya.

5. What is the pivotal role MPost has played in the future of e-commerce and more so virtual addressing?

First, we have an affordable and reliable last-mile delivery service that helps online businesses deliver goods to their clients. We have also partnered with e-commerce sites like Shop Zetu to enable them to cut the turnaround time of clothes from vendors to their clients.?

Second, MPost addresses are trusted and Verifiable addresses as an MPost Virtual Address is government-recognized. Shipping goods via the postal service compared to other logistics companies is also a lot cheaper and hence gives customers an appetite for shopping more.