The VET regulator Australian Skills Quality Authority (ASQA) gone rogue

The VET regulator Australian Skills Quality Authority (ASQA) gone rogue

The national vocational education and training (VET) sector regulator Australian Skills Quality Authority (ASQA), has been criticised by the Chair of the House of Representatives Employment, Education and Training Committee, Andrew Laming, LNP (QLD) Member for Bowman in a hard-hitting speech to parliament. According to the Independent Tertiary Education Council Australia (ITECA), the peak body representing independent providers in the higher education, vocational education and training sector, the views of Mr Laming echo those of most quality independent providers in the VET sector. 

Andrew Laming MP has roasted ASQA as a ‘regulator gone rogue’ wielding bureaucratic power without apparent rhyme or reason. Mr Laming‘s speech canvassed the experience of many providers in dealing with ASQA. It highlighted how award-winning RTOs are being accused of failing to meet regulatory standards for minor technical breaches of the legislation or on matters that have no bearing on student quality such as the colour of a logo on a website.

ITECA encourages all with an interest in the challenges facing quality RTO‘s to listen to the speech. It was made in parliament on 31 July 2019 and can be found online at: 

https://www.youtube.com/watch?v=bNnwn5gY8OM&feature=youtu.be 

 “The experience of many ITECA members can be found in Mr Laming’s comments. He‘s drawn attention to how ASQA‘s approach keeps good people running quality RTOs up at night,” said Troy Williams, ITECA Chief Executive.

Mr Laming‘s speech highlighted how many quality RTO‘s face the wrath of ASQA for compliance issues that have little to no outcome on the provision of quality providing of training to students.

 “ITECA isn‘t calling for the regulatory system to be wound-back, simply that the approach of ASQA be modified to focus less on what Mr Laming correctly called administrivia,” Mr Williams said.

In his comments Mr Laming said “Every provider I spoke to said that if there were to be another provider engaged in fraud, mismanagement or irresponsible training practice of course they should be driven from the training system “. ITECA supports this view without qualification.

The work of ASQA was considered in the report Strengthening Skills: Expert Review of Australia’s Vocational Education and Training System authored by Mr Stephen Joyce and commissioned by the Australian Government. ITECA believes this report sets a roadmap for reform that will help quality RTOs.

“ITECA and our members are supportive of the board direction set out in the Joyce report and we‘re comforted by the engagement that we‘ve had at a Ministerial and departmental level to assist the government develop an appropriate response,” Mr Williams said.

Steven Joyce has delivered counter-punch speech regarding ASQA to the National AEN conference held on the Gold Coast. Steven Joyce was one of the most senior ministers in the John Key-led National Government in New Zealand. The Hon Steve Joyce had been appointed to undertake a review into the vocational education and training (VET) system. 

 “It appears to me ASQA is increasingly using the AAT as a vehicle for extinguishing RTOs simply by legal costs and reputational damage and delay,” says Andrew Laming in the video link provided above. In what CEO of ITECA Troy Williams called ‘a perfectly sensible recommendation’, Steven Joyce has also called for ASQA to be subject to an independent review of its performance.  

Providing an overview of his independent review of the sector, Joyce stated the biggest issue appears to be a lack of confidence in the sector and a vast difference between what ASQA thinks is going on in the sector and what RTOs on the ground perceive to be the issues.

 With a program of structured reform in place, Joyce advocates that there is a ‘massive opportunity for VET reform and apprenticeship growth’.

ASQA was also the subject of a lengthy critical article by consultant Claire Field (“VET regulation that’s clear as mud”) in The Australian on 7 August. She calls for “the publication of all ASQA audit reports … to allow the sector to confirm the veracity of auditors’ decisions and provide proof that ASQA’s audit practices are nationally consistent.” Ms. Field also writes that, “Swift and genuine implementation of the other recommendations of the Braithwaite review is also urgently needed,” as well as “cultural change within ASQA.”



Merv Gardner

Adult Literacy Volunteer & Management

5 年

ASQA and state predecessors including the state RTO system have never been a quality system. Training Packages are assessment packages as there is no information on training. I left the system in 2012 because there was no way to comply with standards. Audit by one auditor complies, 12 months later the same item is noncompliant by another auditor's interpretation. Was the first or second auditor wrong? No, both were right and no avenue to complain just cover ups. Real quality systems never reaudit procecures once it is compliant. Audit should be compliance with the procedures and actual training, but then ASQA would have to employ auditor's who were ecperienced trainers and assessors not admin staff.

Tristan Wakeham

Principal Inspector

5 年

I'm so very tired of this; "ASQA provides general information and guidance to RTOs and the VET sector but cannot provide private rulings and legal interpretations of legislation for specific circumstances or organisations. It is important for training providers to develop their own policies and procedures that meet their specific business needs and for each unique business to demonstrate to ASQA how the standards are being met. " I received this in my second month working in an RTO! I was new to the industry, excited to make a positive impact and seeking guidance from a regulator in order to work towards compliance, and am told to go away and sort it out. Their auditors, however, CAN and DO interpret legislation and make private rulings during an audit? Why wasn't I able to talk to an Auditor, present my issue and have an outcome that I could apply as a policy/procedure across all of our operations in the endless hunt for compliance? Why are we, as a whole, told to do whatever you think, and we'll tell you if it's wrong??

Laila Marafi

Learning Experience - Digital Transformation - Instructional Design

5 年

I’d love to see a database of all ASQA audit reports. But ASQA can’t even get asqanet to work, and they lose paperwork in the process of uploading documents, and flat out whinge about how costly it is. Can’t, too much work, waah waah cost recovery mumble mumble. These are all excuses, because it protects their regulatory behinds to keep all this information hard to access. I don’t usually get iffy about the regulator in public, but time to start speaking up for what’s right.

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