Verloop.io Ranks #8 on G2’s Best Software for 2022 List

G2 recognises Verloop.io for exemplary product offerings and outstanding customer satisfaction. Verloop.io was named as the best software in 2022 under Analytics and AI category.??

Verloop.io, the best conversational AI for customer support, is proud to be included in G2’s list for Best Software 2022 Award. Out of thousands of contenders, G2 users have chosen us as one of the very best.?

We are placed at #8 in the Best Product under Analytics and AI category globally. These rankings reveal how Verloop.io is paving the way for digital support experiences with the help of conversational AI.?

“It’s an honour to be recognised on G2’s 2022 Best Software Award list as it’s a testimony from our users. We have been laser-focused on our customers’ success and help them optimise their digital support functions. Our Voice and Chat AI are built from the ground up to deeply understand customer requirements and help them resolve their queries quickly and accurately.” Gaurav Singh, CEO and Founder, Verloop.io

This award comes on the heels of G2’s Winter 2022 Grid Reports. Last quarter, Verloop.io was named Leader and Higher Performer in 5 categories, solidifying our leadership in Chatbot, Live Chat, Bot Platform, Conversational Support, Social Customer Service categories. We were also awarded the Users Love Us badge, the third time in a row. In 2021, Verloop.io was also named in LinkedIn’s Top Indian Startups 2021 List.?

Future of Customer Support is Conversational AI

At Verloop.io, we are focused on building the operating system for customer support. We are driven by the goal to help our customers provide delightful support experiences to their end-users whether they are reaching out to their favourite brands over a chat or call or support contact centre.

Verloop.io’s conversational AI platform provides unique features such as DIY bot recipes and bot flows, AI-powered FAQ builder, third party tech-integrations for seamless interoperability, etc. to enable support automation at scale.?

Verloop.io has been consistently empowering businesses across industries to enhance agents’ (read support function) productivity and reduce operating costs for the contact centres. From Nykaa in India to Abu Dhabi Islamic Bank (ADIB) in UAE, and Kanmo Group in SEA to 150+ other digitally disruptive companies across the globe use Verloop.io to innovate their digital support functions and delight their customers.??

In 2021, we put in a lot of perspective into how a support automation toolkit should look, feel and work for the digitally native users (and consumers). Our elegant UI is fast, functional and friendly for agents to take quick action on customer queries without making the support look like a mundane job. At the same time, a 360-degree dashboard helps businesses to gauge agent and bot efficacy in handling support queries.?

Our AI is trained on 4B+ queries and provides an accuracy of more than 80%+. Our conversational AI is equipped to enhance their customer support by providing engaging, personalised and quick support experiences. And for our customers, that has (that is) always been the ultimate differentiator.???

Read more about the G2 Best Software 2022 Awards here and visit our website to schedule a demo.?