Verbal Graffiti (and what to do about it)

Oooo, Ahhh, Ummm, kind of, like, you know?

We all have them, these little meaningless filler words, also known as verbal graffiti.

An occasional one here and there is not a problem (after all, we are humans not machines…) but they become a problem when:

·????????The audience starts counting them

·????????They give the impression you are uncertain

·????????They undermine your credibility

So, what can we do?

Here is a simple exercise I call the JAW DROP.

Here’s how you do it.

  1. Have your speech prepared and find somewhere private to practice.
  2. Start speaking while looking straight ahead try and touch your chin to your chest
  3. This makes you speak in an exaggerated way, and you sound a little bit like Forrest Gump “Life is like a box of chocolates…”

I know – you’re feeling silly, but bear with me…

Speaking in this exaggerated fashion works by slowing down your pace, encouraging you to take deep breaths and it allows your brain to catch up with your mouth.

It works. After just one session I had a client reduce her umms and ahhs from 60 in a seven-minute speech to under 10.

Your next step is to write JAW DROP in red on your notes to remind you to slow down and speak consciously.

Give it a try and let me know how you go!

Warning: Don’t practice this technique at home in front of the cat. They will not be impressed and may give you ‘the look’… cats are very judgemental.


Sarah Howell

Business Coach navigating solo challenges or partnership dynamics 1:1 with established owners ?? 15 businesses, countless lessons ?? BComm, ICF Coach

1 å¹´

This is great Sharon Ferrier - Persuasive Presentations. Thanks for sharing.

Nidhi Mayur

Business Transformation I Continuous Improvement I Customer Experience I Process Risk and Control I Project Management I Change Management I Strategy I Training and Coaching

1 å¹´

Very interesting term- Verbal Graffiti Sharon ! Must admit didnt give this a thought prior to this article!! And yes, I dont have a cat..so, safe to practice ??

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