The Value of your Delivery Driver

Few of us understand the immense value to our businesses that our delivery Team can add.

Delivery staff visit your Customers more often that your Sales Reps.

Even during lockdown, they still get to call.

Therefore, skills education on Customer etiquette & careful road manners; putting on a friendly & professional face & dress, can jump start Customer satisfaction ratings immeasurably.

Further, your Driver has access to so much business intelligence.

Draw them into your sales process & you will be amazed at the business intelligence ~ often vital information ~ they can supply you about each Customer.

Small rewards & recognition can turn an ordinary Driver into a powerful resource.

This short, half day course highlights to the Driver & Supervisor, the important position they hold on your team. – the company striker!

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