Value your customers Time

How does the word "time" influence SMS notifications ?

Steve is the busiest businessman. Once, he needed an unplanned trip to another city for business purposes. He checked the travel options and found that the availability of tickets was very low. He started booking the available seat online. For payment confirmation, he needed to enter an OTP sent by the bank. He didn’t get it before the validity of OTP expired. He requested it again and again, but all the attempts failed. By the time the travel site booking session expired, all the seats were fully occupied. Steve became unhappy and complained to the concerned bank. These are simple examples how SMS delay can impact the Business and its customers.

Instant SMS delivery has become more and more important as SMS is increasingly used as a way of?sending secure codes?for bank transactions, online purchases, logging onto apps, and other online services.

One-Time Passwords become invalid in a fraction of minutes. When a user gets late delivery of an OTP through an SMS text message, it may have a terrible impact on your business efforts.

“If you’re too slow, the competition is going to win your audience over.”

?If the appointment reminders for a business meeting were delayed, it would harm your business. Missed appointments cause a loss of productivity and slow down overall business growth.

?Time is crucial in crisis communication. If the information couldn’t be disseminated rapidly, the rescue operations would become slow and lead to worsening the situation.

?Timely messaging strategies are also a form of reputation management because it shows customers that they are valued and welcomed.

?Some common Natural reasons for delay in SMS Delivery are:

• If the customer is out of the network coverage area.
• Customer may turn off "Receiving SMS messages" so that SMS can’t be delivered to that number.
• Another reason for SMS message delays is an error on the operator's server.
• The customer might have opted for the Do Not Disturb feature.
• There is a possibility that customers inbox is full or the message application is frozen and not receiving any new SMS.
• For security reasons, local regulations may restrict SMS text messages due to security reasons.
• Heavy network traffic can be a reason for SMS delays.
• Operators block SMS routes from time to time.
• The error in the operator’s server may delay SMS delivery.
• Some countries or operators are blocking some types of senders or A2P messaging platforms.
• If the sender and receiver use different networks, there is a probability that the messages will be delayed.
• The number is roaming.
• The recipient's phone is switched off.

?Selecting the right SMS service provider becomes very important as they provide guidance on how to get time-sensitive delivery and good customer service.

Direct 7 Network provides the best Online SMS Gateway & Messaging Services.

If the clock is ticking and you need to get your word out there with a time-critical SMS, D7 assures lightning-fast delivery (15 seconds maximum). You can send out timely expiry reminders, renewal alerts, reminders for regular check-ups (like health or dental), and crisis messages directly to your customer’s mobile phone.

?The simple, efficient, quick 2FA OTP service keeps your business and customers safe from fraud attempts. Code generation and verification can be done in a matter of seconds.

?Use D7’s transactional SMS service to keep your clients updated on their appointment dates and times with alerts carrying their appointment details. Your client can also be reminded of an upcoming appointment with a reminder text message carrying the necessary details.

D7’s bulk SMS service helps the government and disaster management authorities convey authentic information to citizen’s on the weather updates or emergencies.

?Take a test drive with the D7 SMS Service and get 10+ free SMS. Send SMS online anywhere around the world with a 100% delivery rate. With D7, you get a global SMS platform that is easily integrated at a very competitive price. Use D7 to notify your customers with SMS and secure their trust. Ensure customer satisfaction!

?For more information, visit www.d7networks.com.