UX/AI Thinking, Human-Centered Outcomes, and Premortem in Product Management
Super User Studio
We’re a digital product design & innovation consultancy shaping the next generation of B2B software.
Every week, Experience Design Digest spotlights some of the latest thinking on the intricate relationship between technology evolution and the human experience. This week edition features articles on the emerging discipline of UX/AI design, the importance of truly human-centered outcomes, and the value of pessimism in product management.
As AI technology gains traction, this article explores the concepts of personification and anthropomorphism in design, where human qualities are given to non-human entities to enhance emotional appeal or engagement. The article underscores the importance of UX/AI designers in navigating the challenges posed by AI, such as the uncanny valley effect and AI hallucination.
Many teams claim to be human-centered but often overlook the actual humans they serve. This article introduces the concept of UX Outcomes, a technique that strives to ensure our daily work is genuinely human-centered.
Product managers aim for successful product launches, but unforeseen challenges can derail these goals. Premortem exercises, which involve envisioning potential product failures, can help teams identify and address risks proactively. The article emphasises the importance of embracing pessimism in product management, offering tips for conducting effective premortem exercises.
Conclusion:
As the lines between technology and human experience continue to blur, it's crucial for designers and product managers to remain grounded in human-centric principles. Whether it's humanising AI or anticipating product challenges, a proactive and empathetic approach can make all the difference. Stay tuned for more insights in our next digest!
This digest was brought to you by?Super User Studio.?We’re a digital product, design & innovation consultancy shaping the next generation of B2B SaaS.