UX24/7 Global UXR Newsletter
What's in this Month's issue
Welcome to February's?edition of the UX Crucible! As?usual, we bring?you the best of international User Research,?Research Ops and Product related stories from around the world in the past 30-days.
From UX24/7 this month, we have a new Product Leader interview. I was fortunate to talk?to Paul Mellor about his life in product and where he sees the function going. In addition we have three blog posts, the pick of them being the use of cultural probes.
I have included a link to the 2024 UX Trend Report, which was recently published by World Usability Congress. And also a new UX benchmark by Baymard Institute on Electronics Sites. On a similar theme there is also a link to a report on the future of the UX Research Software market and the article shares some key facts if the report is a little rich for your pocket.
For my conference selection this month I have found four in June, the pick of which is IPDMC 2024 in Dublin, and a conference specifically for researchers. STRAT Europe, formerly UX STRAT Europe, is also included and takes place in Amsterdam in June.?
I hope you enjoy this months selection of articles and if you have written something you think would be interesting to our readers, do get in touch!
Paul
UX24/7 on YouTube
UX247 Product Leader interview with Paul Mellor
UX24/7 agency founder, Paul Blunden interviews Paul Mellor, Agile Product Leader, about his career in the product space and what he has learnt.
The latest from UX24/7
Using Cultural Probes to Conduct UX Design Research
Diary studies are a great way to encourage study participants to share information openly and honestly in a way an interview rarely can. With the correct prompts and a chance for open-ended activities, they provide valuable and novel insights into users’ environments and their influences on their everyday lives.
What is Cognitive Task Analysis
In UX research, task analysis helps us to learn how users traverse our systems to understand where we might make essential improvements and improve product performance. According to the Nielsen Norman Group, “Task analysis is the systematic study of how users complete tasks to achieve their goals.
Critical Incident Technique in UX Research
The critical incident technique is a qualitative research method designed to observe memorable events and analyse the impact of specific human behaviours on the outcome. The method was initially developed as part of an aviation psychology program to analyse pilot errors when reading and interpreting aircraft instruments.
10 more great posts from the past 30 days
1.?UX Trend Report
This survey targets experts, designers, engineers, managers, evangelists and all other professionals working in the field of User, Customer Experience, Usability, Human Centered Design or other related fields.
2.?Bad research doesn’t stink
Why does UX research face the prospect of democratization, while other product functions do not? This question is just the type of problem we as researchers should tackle. By knowing the answer, it unlocks some strategy for how to contend with the threat or opportunity of research democratization.
3.?Qualitative Analysis in UX Research (With the Help of LLMs)
In UX Research, we regularly conduct qualitative interviews, tests (often combinations of observations and interview questions, as well as questionnaires), or surveys. Qualitative data, such as answers to (semi-)structured interviews that were not collected with single or multiple choice answer options .....
4.?5 Apps to Help You Schedule User Research Sessions
Looking for the scheduling tool to streamline your user research? Well as a product designer who loves diving into user insights I totally get how important it is to make those connections.. Let’s face it organising these research sessions can be a bit of a headache especially when dealing with different time zones and coordinating with our teams and stakeholders.
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5.?So you want to run a diary study: Five steps to successfully onboard participants
A diary study is one of the most effective methodologies for tracking a user’s experiences over time. At Bold Insight, we’ve designed, managed, and successfully run complex diary studies with thousands of participants across the US and globally.
6.?Open-Ended vs. Closed Questions in User Research
Open-ended questions result in deeper insights. Closed questions provide clarification and detail, but no unexpected insights.
7.?How To Benefit From Effective Designer-Researcher Collaboration
Collaboration between designers and researchers has its challenges. From a project management perspective, inefficient communication between UX professionals can mean difficulties in the whole product development process. Researchers can feel they tell the designers everything in great detail, but the result differs significantly from what they expect..
8.?UX Research Software Market to Witness Robust Growth by 2030| Top Players
User experience (UX) research software has become an indispensable tool for businesses seeking to optimize their digital products and services. By facilitating user testing, gathering feedback, and analyzing data, these platforms empower companies to develop user-centric experiences that drive engagement, satisfaction, and ultimately, success.
9.?Electronics Sites: New UX Benchmark with 3,000+ Performance Scores and 2,500+ Best Practice Examples
At Baymard we’ve just released a new UX benchmark of 5 Electronics sites in our Electronics & Office benchmark collection.
This follows from our large-scale user testing research on Electronics & Office sites and adds to our existing e-commerce UX benchmark..
10.?User Research and its inevitable evolution
We are still in a time of tech layoffs and professional pressure: researchers have been laid off, UXers have lost their jobs, and entire swaths of staff have been removed from the corporate roster. The market is difficult for juniors (and has been for years), perhaps more so now than it was three to five years ago.
5 Conferences far enough out for you to register
1.?05-07 June 2024: IPDMC 2024 CONFERENCE, Dublin, Ireland - in person
IPDMC is a unique opportunity for researchers from different backgrounds but with a common interest in the management of innovation, product and service design and development, to present and exchange views on reflective and relevant research.
2.?07 June 2024: WTSFest Berlin 2024, Berlin, Germany - In person
The Women in Tech SEO Festival is coming to Berlin for the first time ever on Friday, June 7th 2024!
A full day conference - 10 brilliant talks by 10 brilliant speakers.
3.?14 June 2024: Pixel Pioneers Bristol - Bristol, UK - In person
An affordable one-day conference of practical and inspiring front-end and UX/UI design talks, featuring eight world-class speakers.
4.?23-25 June 2024: STRAT Europe - Amsterdam, Netherlands, In person
STRAT Europe is a unique conference curated specifically for research, design, product, and data science professionals in European countries, highlighting the latest methodologies and trends in product design strategy and innovation.
5.?July 2024: IXDC2024 - Beijing, China - In person
The International Experience Design Conference is hosted by IXDC and is the world's leading user experience innovation event. Every year tens of thousands of international professionals gather together to collide ideas, exchange and learn, and make the world a better place