UX24/7 Global UXR Newsletter
What's in this Month's issue
Welcome to March's?edition of the UX Crucible! As?usual, we bring?you the best of international User Research,?Research Ops and Product related stories from around the world in the past 30-days.
We have another free download that arrived into my inbox and is worth sharing which?is the 2024 ReOps Playbook from Rally.
A?summary of a recent discussion about the state of UX, is worth a read for any researcher or designer. I have also included a podcast episode about user interviewing techniques, and a Youtube video about translating product goals into research objectives.
For the events I have looked a little deeper and found a couple of smaller ones to share with you. Improving CX with journey mapping is a one-hour zoom session you can subscribe to. And there is UXConf 2024, live from San Francisco and if you attend online it is free.?
I hope you enjoy this months selection of articles and if you have written something you think would be interesting to our readers, do get in touch!
Paul
UX24/7 on YouTube
UX247 Product Leader interview with Paul Mellor
UX24/7 agency founder, Paul Blunden interviews Paul Mellor, Agile Product Leader, about his career in the product space and what he has learnt.
The latest from UX24/7
Hierarchical Task Analysis: Understanding How Users Achieve Their Goals
Hierarchical task analysis is a systematic method used by UX designers to evaluate the user steps of an existing system or, alternatively, how they might function when creating a new product. This valuable tool uncovers the multiple tasks required to achieve a specific goal.
UX Research Operations Landscape
Research operations (or research ops) teams are designed to support researchers in delivering the research and product development at the heart of their work. Many tasks obstruct UX researchers from getting on with the crucial part of their work—conducting research—especially as more organisations recognise its value and scale research operations to take full advantage.
What is the UX Double Diamond?
Much discussion surrounds the validity of the Double Diamond design process in the current UX landscape; even the British Design Council have recognised that it’s time for an overhaul, making significant updates.
10 more great posts from the past 30 days
1.?The 2024 ReOps Playbook
Research Operations forms the foundation for organizations that genuinely value customer insights and aspire to create user-centered products and services. Whether you’re new to ReOps or seeking to enrich your existing practice, use this comprehensive guide ...
2.?The Current State of UX
Jon Fukuda joined Cory Lebson, and Jackson Fox for a panel discussion on the Current State of UX hosted by Viget (Boulder). The discussion comes at a critical time in the industry where we’re all seeing seemingly disproportionate layoffs affecting user researchers and UX designers.
3.?When a customer research consultancy researches their own customers
Is it getting harder to convince customers to buy from you? We pondered this question recently. So the Runway team and I decided to take some of our own medicine. Usually, we run research for organisations – asking their customers what they think of the service/competition, etc. – It was our turn. We researched the market WE serve.
4.?Beyond the Wait: Enhancing User Experience Through Psychological Insights
In the digital age, our interactions with technology—be it through smartphones, computers, or wearables—are fundamental to our daily lives. One key element that shapes the User Experience (UX) with these devices, and notably their applications, is the loading time – that’s the time it takes to download and display an individual web page or application screen.
领英推荐
5.?Attitudinal vs. Behavioral Research in UX
Attitudinal and behavioral research methods in UX provide distinct yet complementary insights into user interactions with products and services. Much like the difference between qualitative and quantitative research methods, both are valuable and differ in approach and procedure.
6.?Episode 280: User Interviewing Techniques with Steve Portigal
Ready to learn tricks of the trade from professional user researchers? Our guest today is Steve Portigal, user research consultant and author of Interviewing Users. You’ll learn how to prepare for a user interview, what your interview guide should contain, behavior cues to look out for, and more.
7.?Revolutionizing UI/UX Design with Artificial Intelligence and Machine Learning
In the digital age, where user experience (UX) and user interface (UI) design are paramount for the success of any digital product, the integration of artificial intelligence (AI) and machine learning (ML) has emerged as a game-changer.
8.?Creating a human-centred, design-led product strategy
Picture an old Victorian house with no underpinning built on London clay. The ground is soft, the house heavy. Great British downpours have battered the foundations putting the structure under scrutiny. The rain causes the substrate beneath the house to shift, the bricks and lime mortar move and the walls crack. The structure of the house is compromised.
9.?Translating Product Goals Into UX Research Objectives To Fit Your Roadmap
Conducting user research in the right format and at the right time in your product development cycle is essential to get the most value. Product Managers are always looking to create a seamless product development program but sometimes may face challenges in bridging the gap between the product and research roadmaps. In this webinar, we’ll give you the tools to work more seamlessly and productively with your UX research partners.
10.?4 Quick Tips for Senior UX Researchers Looking to Drive Business Impact
As experienced UX researchers, you've likely mastered the fundamentals of user experience testing and research methodologies. However, the field of UX is constantly evolving, presenting new challenges and opportunities for growth. In this article, we'll explore advanced strategies and techniques to elevate your UX research game to the next level.
5 Conferences far enough out for you to register
1.?04 April 2024: Improving CX with Journey Mapping: Actionable Approach & Best Practices - Online 8AM PT / 11AM ET / 5pm CET
You've created your journey map, but what's next? In this engaging session with Kelly Jura, you'll learn how to transform the customer journey mapping process into actionable insights that can drive iteration and ultimately enhance the user experience.
2.?21 May 2024: Better Playtesting - London, UK - In person
A workshop led by Games User Researcher Steve Bromley providing game developers with the essential skills needed to run impactful playtests.
3.?29-31 May 2024: UX Scotland - Edinburgh, UK - In person
UX Scotland is a conference for designers, researchers and other user-centred professionals to come together to learn, share and connect with the community.
4.?06 June 2024: UXRCONF 2024 - San Francisco, USA, In person and FREE online
Whether you’re joining in-person or online, meet our newest roster of speakers, creatively solving problems on the frontier of research. Get ready to level up your practice, because it doesn’t get any bigger than this!
5.?12-13 June 2024: Quant UX Con 2024 - Online, all timezones
The worldwide conference dedicated to Quantitative UX Research, and everyone interested in quantitative methods and careers in UX Research. In all time zones worldwide over 30+ hours consecutively.