UX24/7 Global UXR Newsletter

UX24/7 Global UXR Newsletter

What's in this Month's issue

Welcome to January's?edition of the UX Crucible and the first in 2024 so a huge welcome to you all. As?usual, we bring?you the best of international User Research,?Research Ops and Product related stories from around the world in the past 30-days.

From UX24/7 this month, we have a new case study video with Daan Schuit, of Indeed. Daan talks about a recent multi-country study and how it helped the product managers to prioritize. We also share our thoughts about the trends in UX research in 2024.

We are seeing a rise in demand for quantitative research so I have included a video from NNg about common errors that is worth a watch. There are also a couple of design orientated articles. Firstly a designers guide to redesign and also user story mapping in design. Plus plenty of the usual research orientated items.

If you like surfing with your HCI then we have?just the event for you. CHI 2024 comes from Hawai'i this year, so grab your boards and get into the green room! But if you prefer your learning a little chillier, head to Stockholm for Business to Buttons.

I hope you enjoy this months selection of articles and if you have written something you think would be interesting to our readers, do get in touch!

Paul

UX24/7 on YouTube

UX247 Case study interview with Daan Schuit

Daan Schuit, International Operations Analyst at Indeed shares his recent experience of working with the UX24/7 team.

Watch....

The latest from UX24/7

UX Research Operations Landscape

Research operations (or research ops) teams are designed to support researchers in delivering the research and product development at the heart of their work. Many tasks obstruct UX researchers from getting on with the crucial part of their work—conducting research—especially as more organisations recognise .....

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UX Research Trends for 2024

Every year, at around the same time, UX design experts worldwide make predictions about the most significant areas they expect to impact our industry. Over recent years, we’ve seen many regular contenders, such as virtual and augmented reality, AI and machine learning, responsive UI, and ......

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An Introduction to the Eye Tracker Test

Eye tracking has been around far longer than you may think. The earliest eye-tracking device surfaced pre-1900, and ever since, they’ve been used to capture how, when, and how long people look at things—to gather data on the focus of our visual attention. However, it wasn’t until the end of the 1990s that .....

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10 more great posts from the past 30 days

1.?Where UX Research Is Working

One throughline in last year’s writing was that we should, whenever possible, make our ideas visible and tangible. Here I will continue the effort to practice what I preach.

Read more...

2.?Designer’s Guide To Redesign, Step-By-Step

Redesigns are often expensive, time-consuming and incredibly risky. Of course sometimes big-bang-redesigns are necessary, yet more often than not they can be avoided with a series of strategic incremental changes. Here are a few things to keep in mind before launching a big-scale redesign effort.

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3.?Immersion and influence—the work of the modern UX researcher

The frustration UXRs feel when nobody heeds our insights and the amount of impact we have can be improved if we view our role as having two primary jobs:

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4.?How to Be a Leader-Researcher in 2024

I spent this semester teaching a graduate course in leadership at UC Berkeley. It had a simple thesis:

Leadership is a Research Project

You can check out a lot more on this topic via my previous post, and you can read the syllabus too.

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5.?Improving Design with Heuristic Evaluation

Heuristic Evaluation is a method of assessing the usability of a digital product which aims to improve the user experience. This process is carried out by UI/UX experts/evaluators in an effort to detect problems with product functionality.

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6.?Common Errors in Quantitative Research

False positives and negatives are common errors in quantitative studies that can lead to harmful business decisions. To avoid these mistakes recruit large enough sample sizes, representative participants, and control for confounding variables.

Watch...

7.?What Makes Users Adopt a New Feature or Tool?

The article explores the evolution of technology adoption theories, focusing on models like Diffusion of Innovations, TAM, TAM 2 and 3, UTAUT, and HMSAM, providing UX practitioners with tools to understand and enhance user behavior in product development.

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8.?User Story Mapping in Design

User Story Mapping is a crucial technique for visualizing product development from the user's perspective. Here, we outline essential components and steps for crafting a User Story Map. You’ll learn how? User Story Mapping can help create engaging and effective user experiences through different examples and practical tips and tools for mapping user stories.

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9.?Challenges of Remote User Interviews: A UX Researcher’s Perspective

When I moved from academia to industry, it was during the pandemic, and since then I work mostly remotely (except for some studies that require physical attendance). There is no doubt that working remotely has many advantages (in my case, being able to pet my dog all day, cook balanced meals, watch an episode of Friends while I eat lunch…).

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10.?16 Best UX Research Tools in 2024: Gather Faster & Better Insights

Every second you put into UX research is important. You have to consider many different factors, such as the right participant selection, the specific goals of your research, and the appropriate methodologies to use. By leveraging the right UX research tools, you can reduce manual tasks and simplify your workflow.

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5 Conferences far enough out for you to register

1.?11-16 May 2024: CHI 2024, Hawai'i, USA?- in person and online

The ACM (Association of Computing Machinery) CHI conference on Human Factors in Computing Systems is the premier international conference of Human-Computer Interaction.

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2.?24 May 2024: From Business to Buttons, Stockholm, Sweden - In person

From Business to Buttons (FBTB) is one of Europe's premier Design Conferences held annually in Stockholm, Sweden. It is the meeting place for everyone who wants inspiration and hands-on advice on how to generate business value by creating great experiences.

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3.?24-27 June 2024: UXPA International - Fort Lauderdale, USA - In person

Program to be announced. User Experience Professionals Association (UXPA) International supports people who research, design, and evaluate the user experience (UX) of products and services.

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4.?Late June 2024 (TBC): User Research London, UK, In person

The event will return to it’s summer timing of late June 2024 with a more engaging experience focused on learning and growing the practice of user research.

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5.?29 June to 4 July 2024: HCI International, Washington DC, USA - In person

The first three days of the conference (29 June - 1 July) will comprise ‘virtual only’ parallel sessions for paper presentations (with remote only participation), and ‘hybrid’ Tutorials and Workshops (allowing both 'in-person' and remote participation options for participants).

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