Ux Psychology - Human attention

Ux Psychology - Human attention

When designing products for people, we need to understand how humans process information and what gets their attention. By understanding how human attention works designers can greatly improve the way products are designed for customers.

Types of attention

There are different types of attention, which are determined by the situation and the intensity of the stimuli.

Selective Attention: it is an automatic process, that chooses between important and less important stimuli depending on the situation. As we can attend to only one thing at the same time, this kind of process helps to select the most important stimuli in the given situation.

As a UX designer we need to be aware of the fact of intensive changes: intensive changes of the environment draw the user attention. With this fact under our belt, we can consciously design user experiences that truly fit the users.

Divided attention: if a process is automatic, more processes can happen simultaneously. A great every day example is driving and talking at the same time. We can pay attention only to one action at the same time, that’s why if something happens on the road in front of the driver, the driver will stop talking and concentrate on the driving. In this moment the attention becomes Focused, meaning that the attention is limited to one object, action or stimuli.

Focused attention is the brain’s ability to concentrate its attention on a target stimulus for any period of time.(Ref:cognitivefit)

Sustained Attention: Sustained attention is when we keep our focus on one subject for a long time, even if we need to repeat the given action or activity.

As a UX Designer, we need to know that during the learning and working activities (listening to a teacher or reading an online lesson) the users need to use their sustained attention. It means that everything on the user interface should serve this goal.

(Ref; Norbi Gaal, Ux Collective)

Pattarinee Vongthongsri

Product Designer | UX researcher | 10+ years in digital

5 年

Great article. There's no such thing as genuine multi tasking. Human can only simultaneously switch our attentions in between tasks. The ability to maintain sustained attention also reduce after a while too. Would love to see more of this type of articles.

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