UX design edition
The Dubs Agency
The Dubs is the digital marketing and media agency for the finance sector globally.
In this edition of The Financial Marketer, we explore how finance brands can leverage UX design to gain a competitive edge. From shifting away from vanity-driven sites to embracing user-first strategies, uncover insights into closing CX gaps, boosting loyalty, and using design thinking to drive deeper engagement and conversions.
Articles:
Is your website giving your visitors what they want, and making it easy for them to find? Or is it an exercise in brand vanity?
With more than two-thirds of businesses competing on customer experience alone, it’s time finance brands focused on UX design to convert website visitors into customers.
Research has revealed that finance brands and consumers are mismatched in what they expect from CX design impacting customer retention and loyalty. So, where can you improve?
Co-founder and The Dubs Agency Sydney's creative director, Justin Buckwell shares how The X Factor and architecture influenced the way we approach financial content marketing.
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Financial Marketer is the industry publication for the global finance sector.