Utilizing the Situation Behavior Impact (SBI) model in Performance Reviews with managers can elevate employee performance by an impressive 13%!

Utilizing the Situation Behavior Impact (SBI) model in Performance Reviews with managers can elevate employee performance by an impressive 13%!

?? Feedback can be a positive thing even when it’s constructive.

?? After a performance review, an employee should leave with a crystal-clear understanding of their position within the company. That means they know 1?? what they’re doing well, 2?? where they need to improve, and 3?? what their next steps to achieve their goals are.

?? Giving both positive and negative feedback is a natural part of the manager-employee dynamic. It’s important to view this not just as a step to check off for annual reviews but also as an opportunity to build trust and rapport with your direct reports.?

?? Managers can use the Situation Behavior Impact (SBI: Situation, Behavior and Impact) model to provide constructive feedback to their employees and increase employee performance up to 13%.

?? Regular weekly check-ins are crucial for enhancing psychological safety. Neglecting this practice can significantly diminish the sense of security within the team, according to a new interesting research published by Workhuman using data ?? from internal Workhuman clients.


?What is a performance Review?

Performance conversations are meetings between managers and their direct reports where the manager gives constructive feedback on the employee’s performance, typically on an annual or biannual basis.?


?Benefits of Performance Reviews


Four benefits of effective performance conversations

Researchers discovered that when executed effectively, performance management and conversations can result in:

?? Improved employee engagement and motivation:

Having clarity on your performance and goals is a surefire way to improve employee productivity.?

?? Enhanced team cohesion:

When everyone takes part in the same performance review process, you get a more cohesive team.?

?? Better alignment with organizational goals:

Your performance analysis should always ladder up to organizational goals. With everyone on the same page, the organization as a whole benefits.?

?? Strengthened organizational culture:

An organization that isn’t afraid of feedback is a strong one. Empowering your employees with proper feedback training and enacting continuous performance management is a benefit to everyone across the gamut.


?What is the Situation Behavior Impact (SBI) model?


The SBI Feedback Model

Researchers have identified the Situation-Behavior-Impact (SBI) Feedback Model as one of the most widely used and effective feedback approaches. This model facilitates clear and specific feedback, which can significantly enhance performance:

  • Situation: Describe the specific situation or context upon which you need to provide feedback. Be as detailed as possible.
  • Behavior: Share your observations of the employee’s behavior in this context. Keep it factual and objective. No judgment or assumptions.
  • Impact: Take all of the above to explain the impact the situation had on you as a manager, your direct report, or the broader team or organization. This puts the situation into greater context to understand the consequences of the behavior.?


?Regular check-ins are essential for successful performance conversations.


relationship between frequency of check-Ins and psychological safety rating

Researchers discovered that checking in at least weekly is a top factor in increasing psychological safety –?and that failing to do so decreases psychological safety.


?? Finally researchers listed the key elements of successful performance conversations:

?? Frequency and timing

A continuous performance management process involves a few different touchstones:

  • Weekly one-on-one check-ins
  • Quarterly goal-setting sessions
  • Annual retrospective performance reviews?

?? Preparation

As mentioned, preparation is key to effective performance reviews

?? Identifying performance gaps

The best (and most objective) way to identify performance gaps is through skills analysis. It’s vital to have a tool that can map your team members’ skills so you can see where they’re excelling and where they might need upskilling.?

?? Constructive feedback techniques

Use the Situation Behavior Impact (SBI) model to provide constructive feedback:


?? ???? ???????????????? ????????:

This insightful research highlights the importance of performance reviews, a critical HR process for majority of companies. While these conversations often carry a negative connotation due to poor execution, when done well, they provide essential feedback that propels careers, creates development opportunities, and strengthens the bond between employees and their managers.


??Thank you Workhuman researchers team for sharing these insightful findings:

Maeve Ginsberg Eric Mosley

Dave Ulrich


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#PerformanceReview #feedback #performance #checkin

John Sorkvist

EOR | International Expansion | Connecting People Worldwide | HR Strategy | 2 x Dad

5 个月

Performance reviews is certainly more effective with trust but the tracking process is just as crucial. Easy to access and simple UI to track progress especially positive can certainly be a great motivator.

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Dr. Jim Sellner, PhD. DipC.

Vivo Team is the ONLY digital L&D company that uses unique, internationally award-winning processes and analytics to build your company into one that is winning in the marketplace with people & profits.

5 个月

Here is Vivo Team's model for developing & increasing people's performance. We call it "Leadership For Einsteins: How Smart Leaders Bring Out the Genius In People. Jim

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Namita Gopinathan,MBA

Human Resource Professional | MBA | Coporate Recruiting Professional- ASA | Ex-Wirtgen Group,A John Deere Company

5 个月

Insightful! Thank you so much for sharing this research.

Dr. Jim Sellner, PhD. DipC.

Vivo Team is the ONLY digital L&D company that uses unique, internationally award-winning processes and analytics to build your company into one that is winning in the marketplace with people & profits.

5 个月

All good processes My assumption is that there is no such thing as negative feedback One may have a negative reaction to FB but it’s still information FB may be delivered badly - still is useful information Jim

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David McLean

LinkedIn Top Voices in Company Culture USA & Canada I Executive Advisor | HR Leader (CHRO) | Leadership Coach | Talent Strategy | Change Leadership | Innovation Culture | Healthcare | Higher Education

5 个月

Thank you for sharing Nicolas BEHBAHANI

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