USM Awareness Workshop: Special Offer for USA-Based Organizations!

Are you looking for a way to enhance service management practices in your organization, cut through complexity, and drive impactful change? I'm excited to announce the availability of the USM Awareness Workshop in the USA — now offered at an exclusive discounted rate for a limited time!

What is the USM Awareness Workshop?

Created and governed by the SURVUZ Foundation, the USM Awareness Workshop is an engaging, half-day experience designed to introduce organizations to the Unified Service Management (USM) method.

This hands-on workshop empowers teams to:

• Understand and apply the USM method, a simple yet robust approach to service management that cuts through the noise and complexity of traditional frameworks.
• Recognize and reframe existing routines and practices within the organization using a streamlined, universal management system.
• Identify practical improvement opportunities that align with USM’s structured, outcomes-focused approach.

Delivered exclusively by certified USM Coaches through accredited USM Deployment Partners, the USM Awareness Workshop is your gateway to transforming your organization’s service management practices, whether you’re new to USM or just beginning to explore it.

Why Attend?

For organizations already considering USM, this workshop provides the insight, guidance, and momentum to kickstart your journey, and can be strategically positioned within various deployment phases:

• INTAKE Phase: A powerful intervention that supports the decision-making process for launching a USM deployment.
• PLAN Phase: Designed to help senior leaders and stakeholders understand and embrace the USM principles.
• LEARN Phase: Empowers employees with a foundational understanding of USM to facilitate smoother adoption and alignment.

Who Should Join the USM Awareness Workshop?

This workshop is ideal for all levels across an organization:

• Management teams ready to initiate or consider a USM deployment.
• Senior leaders and influencers involved in driving USM adoption.
• Employees from any department who will be engaging with USM processes.

No prior knowledge of USM is needed, so it’s a great introduction for teams new to service management principles or looking to enhance their understanding of USM’s unique approach.

Limited-Time Discount for USA-Based Clients

For a limited time, I'm offering the USM Awareness Workshop at a special discounted price for USA-based organizations. This offer is designed to make it easier for companies to access this unique opportunity, guided by our certified USM Coaches who bring both knowledge and experience to the table.

Take the First Step Towards a Simpler, Smarter Service Management System

Ready to bring your organization into the future of service management? The USM Awareness Workshop is more than just an introductory session — it’s a strategic step towards sustainable improvement and a unified management system for your entire organization.

Contact me today to take advantage of this limited-time discount and reserve your spot! [Note: These are not Open Workshops, and are tailored specifically for each enterprise client.]

Let’s make service management simpler, smarter, and more impactful together.