Using DagKnows For Quickly Finding Problem Causes And Solutions

Manually troubleshooting a problem looking for a solution can be daunting. But DagKnows structures information for me putting the most successful resolution in plain view.

Most Common Path highlights the steps in a DAG that have historically been most successful in resolving a problem. Traditional documentation does not provide me with such functionality. To avoid getting stuck figuring out which resolution path to take, DagKnows lets me quickly see which path worked most often. That’s truly smart documentation compared to “dumb” text articles. Traditional documentation doesn’t track solution success rates over time or the likelihood of causes. In DagKnows, I can find this out with just a couple of clicks!

Similarly, doing root cause analysis manually is difficult. With DagKnows I can accomplish it by simply finding the leaf node of the most common path.

This makes root cause analysis near instant.

Both of these DagKnows knowledge management features make it extremely fast and easy to learn what fixed the problem most often before and what was the most likely root cause.

There’s much more to DagKnows. Please feel free to explore our website and reach out for a demo. Thank you.