Using AI at Work? It Might Not Be as Safe as You Think

AI at work is transforming the business landscape, offering groundbreaking tools and efficiencies. However, new technology comes with risks—bad actors are eager to exploit it.

After attending IT Nation, one of the largest industry networking conferences, we came away with a wealth of insights. A central theme of the event was AI’s disruptive power, both positive and negative. Let’s focus on the risks to help you better protect your business.

The Future is Here—But Are We Ready?

Bryson Medlock, Threat Intelligence Director at ConnectWise, shared some staggering statistics that highlight how AI is changing the game for cybercriminals:

• 74% of hackers agree that AI has made hacking more accessible, lowering the barrier to entry.
• 86% believe that AI has fundamentally changed their approach to cyberattacks.
• 93% agree that companies using AI tools have unintentionally created new vulnerabilities.

These aren’t Hollywood-style, nation-state hackers. They’re everyday people exploiting weaknesses in small- to medium-sized businesses (SMBs). With tools like WormGPT, FraudGPT, and PoisonGPT, the chances of a phishing attack have increased by a shocking 1000%.

A Chilling Tale of AI Fraud

Medlock also shared a real-life example that underscores the dangers of AI-driven fraud.

A job seeker applied for a position through LinkedIn, went through several rounds of interviews via phone and video, and ultimately accepted the offer. The onboarding process seemed standard, requiring paperwork and direct deposit forms.

But this was no ordinary employer. The entire recruitment process—right down to the phone calls and video interviews—was conducted using deepfake technology. Once the job seeker submitted their information, their life savings were drained.

This sobering story is a reminder that cybercriminals are leveraging AI in highly sophisticated ways.

How to Stay Safe

AI isn’t going anywhere, and while it offers incredible opportunities for SMBs, vigilance is critical. Here are steps you can take to protect your business when using AI at work:

1. Cultivate a Cybersecurity-Aware Culture: Train your team to spot phishing attempts and question unexpected messages or requests.
2. Secure AI Tools: If you’re using AI applications, ensure permissions are tightly controlled and understand how your data is stored and shared.
3. Commit to Ongoing Training: Cybersecurity training isn’t a one-time event. Stay informed about the latest threats and best practices.

Ready to Learn More?

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