User Onboarding
Donna Weber
I help high growth companies increase customer retention and grow profits | Top 25 Customer Success Influencer | Tea Snob
It's critical to onboard and enable each of your user personas.
Why it Matters
Without user onboarding and adoption, you won't have people using your product and as a result you won't have a license to renew.
Dive Deeper
To learn about the critical role of customer adoption in Customer Onboarding, read my article, 3 Keys to Immediately Improve Customer Adoption.