/User-Centric Excellence: Redefining Fan Experiences with Hands-Free Technology
Alfonso U. Santos
?? Head of Identity @ Veridas | Biometrics, Security & Customer Experience | Advisory Board Member @ SIA
In this edition of Fan Friday, we explore Fan Engagement and Fan Experience
This article uncovers
Veridas
' commitment to delivering exceptional fan experiences through its pioneering use of facial access technology. It showcases how Veridas prioritizes user satisfaction by offering seamless access solutions
In our fast world, fans want easy and fun experiences. Veridas' face tech changes how fans enjoy stadiums. It's smooth and lets fans focus on the game. No more long lines or checks, just pure excitement and memories!
Imagine this scenario: It's game day, and instead of queuing at the ticket booth or fumbling with physical tickets, fans can effortlessly secure their entry from their homes. With Veridas' facial access technology, purchasing tickets becomes as simple as a few clicks on a smartphone. A streamlined digital onboarding process
But Veridas' commitment to user-centric excellence extends beyond ticketing. Our facial access technology opens doors to a world of possibilities, empowering fans to enjoy a multitude of conveniences throughout their stadium journey. From accessing concession stores and team apps to making purchases and unlocking exclusive promotions, Veridas' hands-free solutions revolutionize every aspect of the fan experience.
We understand that every fan is unique, with their own preferences and needs. That's why our facial access solutions are tailored to enhance the fan experience for everyone. Whether providing seamless entry for season ticket holders or offering exclusive perks to loyal fans, Veridas empowers venues to forge deeper connections with their audience, driving engagement and loyalty.
Prioritizing Fan Comfort and Usability
Technology should never overshadow the human touch. That's why Veridas’ hands-free solutions are designed with the fan in mind, prioritizing comfort and usability. Our facial authentication technology seamlessly integrates into existing infrastructure, ensuring a smooth transition for both venues and fans.
But our commitment to user experience doesn't stop there. We understand the importance of data security and privacy
The Next Step: Building Engaged Communities through Identity Technology
As we reflect on the transformative power of hands-free solutions, it's important to recognize that this is just the beginning of a larger journey. While facial authentication technology streamlines entry processes, its impact extends beyond convenience. We believe in the power of identity technology to foster deeper connections between venues and their fans.
By leveraging facial authentication for entry, venues gain insights into audience demographics, behaviors, and preferences. This data forms the foundation of effective Know Your Fan (KYF) strategies, enabling venues to tailor their offerings and experiences. KYF is a pathway to building engaged communities, cultivating relationships beyond the stadium walls.
In essence, facial authentication technology serves as the catalyst for convenient actions that lead to thriving fan communities. With Veridas, we're shaping the future of fan engagement, prioritizing user satisfaction and harnessing the power of identity technology.
Marketing Director | Cultivating Growth & Engagement | Retail Commercial Property Management, Events, Brand & Business Development
10 个月How can we still come away with a memento? I miss the ticket stubs. Can your photo be saved with a special background imagery and date from the concert/event and emailed to you to save? Embed my photo amongst the performer/team image, tagged SuperFan! or something?? Can then a saved photo album of all of your attendances be saved in your Ticketmaster account, for example? ??
Co-Founder & CEO at Veridas I das-Nano
11 个月Alfonso U. Santos I am tired of long lines!! Interesting post.