Use your Custom CRM to Improve Customer Loyalty
22% of salespeople still don’t know what CRM is. Do you still use spreadsheets and email programs to store customer data?
Consumers often complain of poor after-sale service, unresolved issues, frustrating cold calls, and inadequate support to meet their expectations. While it’s challenging for a business to manually track each buyer’s journey, a CRM makes your work easy.
Customer Relationship Management software is your one-stop solution to centralize customer information and streamline your sales process. From one-to-one marketing, promoting sales, and providing after-sale support to collecting customer feedback, a good CRM does it all. Reports say 91% of all businesses use customized CRM software that increases their sales conversion rates by up to 300%.
Your personalized CRM helps you to
- Assign a customized dashboard to each customer
- Manage customer information, purchase history, complaints, and follow-ups
- Pursue personalized marketing, upselling, and cross-selling
- Use customer feedback to innovate marketing strategy
Build your custom CRM with?Deventure?to keep customer management clear and transparent. We develop your user interface per your business needs so that you can serve your customers how you would like to and keep them happy and satisfied.
Check out our Bespoke CRM Solution?Best Profile?which we developed for our client.
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