Use "ikigai" with your team -> see remarkable transformations tomorrow.
Julie Schor
Event Guru | Growth Strategist | SaaS | Revenue Driver | GTM Expert | Hotel Selection & Negotiation Specialist | All Things Hospitality
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I am deeply passionate about enabling business owners to become heroes for their frontline teams, and here are three pillars of my approach:
Through these principles, I aim to empower business owners to lead with inspiration, consistency, and a dedication to their teams' growth and success.
If you're interested in discovering more inspiration, feel free to reach out to me at [email protected]
In addition to providing practical tools and tangible tips, I enjoy sharing inspirational ideas that not only boost productivity but also infuse fun, relatability, and engagement into the work of the team.
In my daily work, I engage with operators to inquire about what has sparked inspiration within their teams. Subsequently, I tailor sales training programs based on these insights. It's an effective approach to ensure that your team feels valued, acknowledged, and connected to the broader organizational goals. This is particularly crucial in today's landscape where securing critical buy-in for the mission significantly impacts employee retention.
So let's do that here, with a focus on salesmanship in your business.
"Ikigai" is a Japanese concept that refers to the intersection of four elements in a person's life.
In the realm of career productivity, "ikigai" serves as a guiding light, offering a profound framework for those seeking purpose and fulfillment in their professional lives. It encourages individuals to find that sweet spot where their passions, skills, societal demands, and financial rewards converge harmoniously.
Now, let's apply this multifaceted concept specifically to a career on the frontline of a restaurant, where every day brings new opportunities to connect, delight, and serve.
Inspiration, consistency and helping others are my jam. If you want a worksheet on "ikigai" drop me a line. [email protected]
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Here's how you can break it down:
Embarking on a journey to find your sales "ikigai" in a restaurant's frontline career means embracing the quest to harmonize what you love, what you excel at, what the world craves in a dining experience, and what sustains your livelihood. It may entail continuous improvement of your customer service skills, deepening your knowledge of the menu, and fostering a profound connection with the ambiance and offerings of the restaurant.
If you have any specific questions or need assistance incorporating them into your business, feel free to ask, and I'll be happy to help. DM me ASAP: Julie Schor
A real life example from a great Italian restaurant nearby. It was a fun session for sure. The operator and I gathered the team and encouraged them to reflect on what they loved about their roles, what they excelled at, and how they could better serve the customers' needs.
One server, Lisa, discovered that she had a deep passion for recommending and pairing wines with dishes. She was particularly skilled at this and loved enhancing the dining experience for customers. Another team member, John, found that his passion lay in creating a warm and welcoming atmosphere, making guests feel like cherished friends.
With this newfound clarity, Alex made strategic changes. He allowed Lisa to take the lead in curating the wine list and conducting wine-tasting events. John was given the responsibility of orchestrating the ambiance, from selecting the background music to enhancing the restaurant's décor.
The impact was remarkable. Lisa's wine recommendations became a highlight of the dining experience, boosting wine sales and customer satisfaction. John's efforts to create a cozy atmosphere made the restaurant a sought-after destination. The entire team felt more engaged and fulfilled, as they were aligning their passions and skills with the needs of the restaurant and its patrons.
Ultimately, when you align these four elements, you'll uncover a sense of fulfillment, purpose, and achievement that makes each day on the frontline of the restaurant industry a rewarding experience.
If you are a restaurant operator ready to inspire your team to drive results, here is what to do:
1. Email me at [email protected] or you text me at 808.628.0770.
2. Share some ideas with me here - and let’s get to work!
3. Follow me Julie Schor for easy, quick tips you can apply to your teams today! Julie Schor
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Helping service businesses boost growth and market value | Strategy & Execution | Marketing Consulting | Former F1000 NEO
1 年I like this Julie Schor. "The impact was remarkable. Lisa's wine recommendations became a highlight of the dining experience, boosting wine sales and customer satisfaction. John's efforts to create a cozy atmosphere made the restaurant a sought-after destination. The entire team felt more engaged and fulfilled, as they were aligning their passions and skills with the needs of the restaurant and its patrons." Our industry has historically been a great ground for learning all sorts of skills that are portable into many other areas of business and life. I'd like to believe it still holds that potential for many.