USAA, Metlife and CSAA on claims leadership transformation in 2020

At the end of the month, leaders from Liberty Mutual, Metlife, MassMutual, CSAA and Aviva Canada will come together to discuss the hottest topics in claims digital transformation.

This year has seen unprecedented change and the ushering in of a ‘new normal’. As such, the claims industry has rapidly prioritized digital transformation to support customers right now.

To get ahead of the curve, you are invited to not one, but THREE Reuters Events webinar sessions which provide the latest analysis on the leadership, technology, and customer engagement strategies necessary for 2020.

Register for the Free Webinars here

Check out not one, but THREE awesome webinars included in your registration:

June 24,12pm - 1pm: Build the Dream Customer Experience to Redefine the Future of Your Organization

• Deliver empathy at scale - build emotional connections into digital claims
• Boost customer satisfaction and maximize efficiencies with remote working

With Insight from: Bryant Vernon, Chief Claims Officer, Aviva Canada and Olga Dotter, Head of Innovation, CSAA?

June 24, 10:00 - 11:00am: The Road to Touchless Claims – The New Status Quo

• Provide a claims experience that is more efficient and convenient for customers and employees
• Deliver greater efficiency integrating tech throughout the claims process

With Insight from: Calvin Strong, Vice President, Claims Operations, MetLife and Amrish Singh, Vice President Enterprise, Metromile

June 25, 9.00 – 10.00am: Deploy Tech to Accelerate the Claims Process and Provide Customer Choice

• How tech is enabling frictionless: inexpensive, efficient, customer-centric claims processes
• The current and coming tech developments addressing the major challenges facing claims professionals

With Insight from: Lori Pon, Director of Claims Transformation, The Auto Club Group and Brian Katz, Strategic Innovation Director, USAA

Sounds pretty good right? Register for the Free Webinars here!

Can’t make it live? Register now and you’ll get access to the recordings online.

All webinars have been produced in conjunction with the Connected Claims USA Virtual Conferences (June 23-25) produced by Reuters Events. Your registration to the above session will give you access to all content featured at the online event, including one full month of access to our on demand service with all presentation recordings packaged up for you!

Want to learn more? You can check out the full webinar agenda on the website here

Any questions – let me know!

Best,

Mariana Dumont | Head of USA Operations

Insurance Nexus by Reuters Events

Tel: +44(0)20 8078 7244

mariana.dumont@insurancenexus.com