U.S. eHealth Market Size to Hit USD 627.02 Billion by 2033

According to latest report, the U.S. eHealth market size was USD 121.85 billion in 2023, calculated at USD 143.54 billion in 2024 and is expected to reach around USD 627.02 billion by 2033, expanding at a CAGR of 17.8% from 2024 to 2033.

The eHealth market is driven by several key factors, including ongoing technological advancements like telemedicine and AI, increased demand for healthcare services, accelerated adoption due to the COVID-19 pandemic, supportive regulatory frameworks, a shift towards patient-centric care models, the cost-effectiveness of digital solutions,?data analytics?for patient health management, and improved global connectivity. Furthermore, e-prescription is a notable driver of the eHealth market due to its ability to streamline medication management and improve patient safety. It enables healthcare providers to electronically send accurate and legible prescriptions to pharmacies, reducing errors and enhancing efficiency.

E-prescription systems also facilitate better medication adherence by providing patients convenient access to their prescribed medications and dosage instructions, ultimately leading to improved health outcomes and cost savings in the healthcare industry. For instance, in January 2024, Eli Lilly introduced LillyDirect, a digital platform designed to streamline purchasing specific medications for patients with prescriptions addressing conditions like diabetes, obesity, and migraine. This platform offers direct access to medicines by linking patients with independent Telehealth providers and providing resources for disease management, eliminating the traditional steps of obtaining a prescription from a physician. In addition, Health Information Exchange (HIE) significantly boosts the eHealth market by promoting interoperability and ensuring seamless data exchange among healthcare entities for improved care coordination.

HIE enhances care continuity by providing comprehensive patient records, leading to faster diagnoses and better outcomes. It streamlines processes, reduces redundancies, and improves efficiency by eliminating manual data entry and repeated tests. HIE empowers patients by allowing them to access and share their health records, contributing to better engagement and decision-making. For instance, in December 2023, a group comprising 21 Ontario?hospitals and healthcare facilities launched the Ontario eHub Health Information Exchange (HIE) powered by Oracle Health. This innovative platform enables seamless and secure sharing of patient data among participating healthcare organizations. By leveraging the Ontario eHub, these entities can streamline administrative processes, minimize overhead costs, and enhance care coordination to improve patient healthcare outcomes.

Moreover, the government's initiatives significantly contributed to market growth. For instance, in May 2023, the U.S. Department?of Health and Human Services (HHS) announced federal flexibilities regarding telehealth and telemedicine prescriptions to ensure ongoing access to essential care for patients. Initially implemented during the COVID-19 Public Health Emergency (PHE), these flexibilities were extended through the end of 2024 via the Consolidated Appropriations Act of 2023. Key provisions include expanded access to telehealth services nationwide, allowing patients to receive Medicare-covered telehealth visits from their homes, and eliminating the need for travel to healthcare facilities. Furthermore, certain Medicare telehealth consultations can now be conducted using audio-only technology, like telephones, for individuals unable to utilize audio and video mediums, such as smartphones or computers.

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U.S. eHealth Market Key Takeaways:

• The health information systems (HIS) segment dominated the market with the largest share of 43.0% in 2023.
• The e-prescribing segment is expected to witness the fastest CAGR throughout the forecast period.
• The providers segment led the market with the largest share of 54.0% in 2023.
• The payers segment is expected to witness the fastest CAGR during the forecast period.

Case?Study Insights

One of the Northern California Cancer Centers implemented eHealth Connect, a solution by eHealth Technologies, to reduce wait time.

Aim:

• Optimize patient appointments by reducing waiting time.

Solution:

• The cancer center chose eHealth Technologies' eHealth Connect solution to retrieve patient records f rom different locations and systems. The solution delivered the patient's comprehensive medical history in a user-friendly format. The records collection was handled electronically, with the information being delivered in a single document organized into categories. Important terms were highlighted for easy searching. Using eHealth Connect, healthcare providers could easily access the critical clinical information required for a patient's initial consultation.

Result:

• Around 80% decrease in wait time from referral to treatment

AI Integration in the U.S. eHealth Market Insights

Case Study Insights

• Portal?Telemedicina, a rural healthcare provider, encountered issues in its delivery systems, including fragmented care, inefficiencies, and siloed healthcare systems.

Solution:

• Portal Telemedicina collaborated with Google Cloud to improve data aggregation, storage, and analysis.
• Utilizing Cloud SDK, the team routed medical data to Cloud Storage, employing it and BigQuery as a data lake for various tasks.
• This system processes 500,000 exam diagnostics in about 2 seconds.
• Portal Telemedicina used AI for classifying medical findings and recommending treatment urgency, relying on Google Cloud ML Engine and TensorFlow to enable convolutional neural networks for computer vision processing.

U.S. eHealth Market Report Highlights

By Product Insights

The health information systems (HIS) segment dominated the market with the largest share of 43.0% in 2023. HIS significantly contributes to the eHealth market's growth by streamlining health data management, storage, and exchange. These systems enhance the efficiency and accuracy of healthcare delivery through electronic health records (EHRs), electronic medical records (EMRs), patient engagement solutions, and population health management.

By facilitating seamless data integration and interoperability among various healthcare providers, HIS improves patient care coordination, reduces medical errors, and supports informed decision-making. Hence, numerous healthcare facilities opt for advanced HIS to optimize their functioning. For instance, in May 2024, eClinicalWorks, an ambulatory cloud EHR provider, announced that Stone Mountain Health Services in Virginia chose an AI-based medical scribe, Sunoh.ai, to streamline clinical workflows, increase practice efficiency, and enhance patient care.

The e-prescribing segment is expected to witness the fastest CAGR throughout the forecast period. It boosts the market by enhancing prescription accuracy, reducing errors, and improving patient safety. It streamlines the medication management process, increasing efficiency for healthcare providers. In addition, it facilitates better medication adherence through automated refill reminders. Furthermore, numerous companies are enhancing their product portfolio by offering e-prescribing solutions. For instance, in April 2024, VieCure, a company specializing in cancer care, announced the integration of medication management and e-prescribing solutions from DrFirst, a health technology provider, into its clinical decision support system.

By End Use Insights

The providers segment led the market with the largest share of 54.0% in 2023. They are increasingly integrating?electronic health records?(EHR) and telemedicine platforms to streamline patient care, enhance accessibility, and improve the efficiency of healthcare delivery. In addition, healthcare providers use remote patient monitoring and e-prescription tools to facilitate better patient outcomes and support preventive care measures. For instance, in March 2024, Teladoc Health, Inc. enhanced capabilities to assist employers and health plans in addressing increased requests for anti-obesity medications like GLP-1 agonists. The new features focus on aiding plan sponsors and pharmacy benefit managers in navigating the growing intricacies and expenses linked to obesity management while facilitating care coordination with external physicians and laboratory testing.

The payers segment is expected to witness the fastest CAGR during the forecast period. This can be attributed to the increasing investment in the telemedicine platforms, remote patient monitoring solutions, and electronic health records systems to enhance patient care delivery. Moreover, increasing initiative to promoting value-based care models, incentivizing providers for telehealth services, and streamlining reimbursement processes for digital health services would likely drive the segment growth.

For instance, in November 2023, eHealth Exchange, a prominent health information exchange (HIE) linking federal agencies and healthcare providers, has introduced an incentive program to boost the adoption of HL7 Fast Healthcare Interoperability Resources (FHIR) among healthcare payers and providers. As part of this initiative, the network will waive the annual fee for the first year for the initial 15 non-federal healthcare providers or HIEs that effectively exchange electronic patient data with healthcare payers according to the standards set forth in the HL7 Da Vinci Project implementation guides.

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U.S. eHealth Market Key Trends

• Telehealth Expansion: The adoption of telehealth services has surged, driven by the need for convenient and accessible healthcare. This trend has been accelerated further by the COVID-19 pandemic, which highlighted the importance of remote healthcare delivery.
• Digital Health Tools: There's a growing interest in digital health tools such as mobile health apps, wearable devices, and remote monitoring technologies. These tools empower patients to manage their health proactively and allow healthcare providers to deliver more personalized care.
• Data Interoperability: Efforts are underway to improve data interoperability among different healthcare systems and devices. This interoperability is crucial for ensuring seamless communication and data exchange, which ultimately enhances care coordination and patient outcomes.
• Artificial Intelligence (AI) and Machine Learning: AI and machine learning are being increasingly utilized in eHealth applications, ranging from diagnostics and predictive analytics to personalized medicine. These technologies have the potential to revolutionize healthcare delivery by improving efficiency and accuracy.
• Regulatory Developments: Regulatory frameworks around telehealth, data privacy (e.g., HIPAA compliance), and reimbursement policies are continuously evolving to accommodate the rapid growth of eHealth solutions while ensuring patient safety and data security.
• Consumerization of Healthcare: Patients are becoming more actively involved in their healthcare decisions and are demanding more convenient, transparent, and personalized care options. This shift is driving providers to adopt patient-centric approaches and innovative care delivery models.
• Healthcare Equity: Efforts are being made to address disparities in access to healthcare services through eHealth solutions. This includes initiatives to reach underserved populations and improve health outcomes across diverse demographic groups.

U.S. eHealth Industry Dynamics

The degree of innovation in the U.S. eHealth industry is high. Technological innovation in the U.S. eHealth industry is transforming healthcare delivery. Advancements include telemedicine platforms for remote consultations, mHealth apps for mobile health management, interoperable EHR systems, AI/ML for decision support, IoT for remote monitoring, blockchain for data security, and VR/AR for immersive experiences.

For instance, in March 2024, Nextech introduced several advanced AI solutions within its software lineup. These innovations are designed to enhance customer, patient, and provider interactions, offering a comprehensive approach that caters to the diverse needs of specialty practices. This strategic framework ensures product development, facilitating high-impact AI applications that boost operational efficiency and elevate clinical processes and patient engagement.

The M&A activities, such as mergers, acquisitions, and partnerships, enable companies to expand geographically, financially, and technologically.

In December 2023, mPulse?acquired HealthTrio and Decision Point Healthcare Solutions. The acquisition strengthens mPulse’s patient and member engagement offerings and simultaneously enhances health outcomes.

The impact of regulations is high in the industry. Regulatory bodies are crucial in influencing the eHealth market, setting forth guidelines, standards, and policies that govern the utilization of digital health technologies while safeguarding patient interests. Some of the key entities in the eHealth sector include regulatory bodies and organizations such as:

The FDA regulates the safety and efficacy of medical devices, software, and apps used in healthcare. It ensures compliance with standards and guidelines, promoting trust in digital health technologies among healthcare providers and patients. The FDA's oversight helps drive innovation while maintaining patient safety, influencing the development and adoption of eHealth solutions in the healthcare industry

It significantly influences the market by overseeing reimbursement policies and promoting the adoption of digital health technologies in healthcare delivery. CMS initiatives drive the integration of telehealth services, electronic health records (EHRs), and other eHealth solutions into Medicare and Medicaid programs, incentivizing healthcare providers to embrace digital innovation. CMS also sets standards for data exchange, interoperability, and patient engagement, facilitating a more connected and efficient healthcare ecosystem that uses technology to improve patient outcomes and reduce costs

Companies in the U.S. eHealth market undergo geographic expansion strategies to maintain their position in emerging markets and customer base from these regions. For instance, in February 2024, Aptar?Digital Health acquired Healint, a digital health company based in Singapore. The acquisition helped Aptar Digital Health in expanding its business in Singapore

U.S. eHealth Market Recent Developments

• In February 2024, American Well (Amplar Health) partnered with Amplar Health to expand its presence in Australia. Through the Amwell Automated Care platform, Amplar Health customers gain access to a digital companion to navigate their care paths, whether automated or directed to a health coach or care team member. This hybrid strategy empowers Australians to establish health goals and adopt lasting lifestyle changes, promoting healthier outcomes.
• In October 2023, Veradigm partnered with FDB Vela ePrescribing Network to enhance options and cost transparency for prescribers and patients. This collaboration will broaden Veradigm Network's diverse ecosystem of companies offering innovative insights, technology, and data-driven solutions.
• In October 2023, Teladoc Health made a reseller agreement with Sword Health, authorizing Teladoc clients to use Sword Health's pain treatment platform, which features digital pelvic health care and physical therapy. This partnership enables Teladoc Health clients to expand their virtual care services, simplifying contracting and management processes for employee healthcare.
• In October 2023, the U.S. Defense Health Agency (DHA) chose American Well (Amwell) and Leidos to support the Digital First initiative for the U.S. Military Health System. The Amwell Converge platform facilitated DHA healthcare teams to provide integrated virtual, automated, and in-person care services.
• In July 2023, Teladoc Health expanded its partnership with Microsoft, integrating Microsoft Azure Cognitive Services, Azure OpenAI Service, and Nuance Dragon Ambient eXperience into the Teladoc Health Solo platform. This collaboration aims to automate clinical documentation during virtual exams, alleviating the healthcare workforce's workload while enhancing the quality of medical information sharing and the resulting patient care.

Some of the prominent players in the U.S. eHealth market include:

• CVS Health
• Teladoc Health, Inc.
• American Well
• Veradigm LLC
• UNITEDHEALTH GROUP
• Medtronic
• Epocrates
• Telecare Corporation
• Medisafe
• Set Point Medical
• IBM
• Doximity, Inc.
• LiftLabs

Segments Covered in the Report

This report forecasts revenue growth at country levels and provides an analysis of the latest industry trends in each of the sub-segments from 2021 to 2033. For this study, Nova one advisor, Inc. has segmented the U.S. eHealth market

Product

• Telemedicine
• Health Information Systems

1. Electronic Health Record
2. Electronic Medical Record
3. Patient Engagement Solution
4. Population Health Management

• mHealth

1. Monitoring services
2. Diagnosis services
3. Healthcare Systems Strengthening Services
4. Others

• ePharmacy
• E-Prescribing
• Computerized Physician Order Entry

End Use

• Patients
• Providers
• Payers

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Reasons to Purchase this Report

• Qualitative and quantitative analysis of the market based on segmentation involving both economic as well as non-economic factors
• Provision of market value (USD Billion) data for each segment and sub-segment
• Indicates the region and segment that is expected to witness the fastest growth as well as to dominate the market
• Analysis by geography highlighting the consumption of the product/service in the region as well as indicating the factors that are affecting the market within each region
• Competitive landscape which incorporates the market ranking of the major players, along with new service/product launches, partnerships, business expansions, and acquisitions in the past five years of companies profiled
• Extensive company profiles comprising of company overview, company insights, product benchmarking, and SWOT analysis for the major market players
• The current as well as the future market outlook of the industry with respect to recent developments which involve growth opportunities and drivers as well as challenges and restraints of both emerging as well as developed regions
• Includes in-depth analysis of the market from various perspectives through Porter’s five forces analysis
• Provides insight into the market through Value Chain
• Market dynamics scenario, along with growth opportunities of the market in the years to com

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