Upcoming Presentation in H.B. on AI Powered Customer Experience Transformation

Next week I have the honor of meeting with my peers and customers at CDM Media AI SoCal Summit

My topic will focus on the business transformation goals and outcomes of using AI driven analytics to optimize the customer journey, create automation, predictive insights, and deliver concierge services to clients.

There will be other awesome speakers at the event for every size of business and every level of engagement.week I have the honor of meeting with my peers and customers at CDM Media AI SoCal Summit

My topic will focus on the business transformation goals and outcomes of using AI driven analytics to optimize the customer journey, create automation, predictive insights, and deliver concierge services to clients.

There will be other awesome speakers at the event for every size of business and every level of engagement.

Here is my outline:

AI-Powered Customer Experience Transformation: Elevating Business Growth through Data Analytics

10:10 AM - 10:35 AM PDT

In today's competitive landscape, harnessing the power of artificial intelligence (AI) is pivotal for gaining actionable insights into customer preferences.

This session will delve into the transformative potential of predictive modelling, personalized analytics, and ethical data practices in not only anticipating customer needs but also driving revenue growth and enhancing overall customer satisfaction.

• Leverage advanced predictive modelling powered by AI to anticipate and meet evolving customer preferences
• Utilizing AI-driven analytics to optimize every stage of the customer journey, from acquisition to retention, delivering tailored experiences that resonate
• Addressing the critical need for ethical data practices to strike the right balance between delivering personalized experiences and respecting customer privacy
• Real-world examples showcasing how AI-powered analytics have directly contributed to business growth by boosting revenue and elevating customer satisfaction metrics?

https://events.cdmmedia.com/event/c49b2155-403f-474c-b414-e9cf60200b1a/websitePage:bc6a30ee-c730-4815-9651-b0e28ad71510

#CustomerExperience #CX #Dataoutcomes