The unwritten laws (part 1d)
Confirm your instructions and the other person's commitments in writing.
Do not assume that the job will be done or the bargain kept just because someone agreed to do it. Many people have poor memories, others are too busy, and almost everyone will take the matter a great deal more seriously if it is in writing. Of course there are exceptions, but at times it pays to copy a third person as a witness.
Next: When sent out on a business trip of any kind, prepare for it, execute the business to completion, and follow up after you return.
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This is a series of mini-articles based on the following book:
King. W.J., professor. The unwritten laws of business / W.J. King; with revisions and additions by James G. Skakoon. 2007. Published by Doubleday. ISBN: 978-0-385-52126-0
The only intend with this series is to share and discuss the ideas of this great book. Refer to the title sequence in order to read the whole series.