Unveiling the Power of Target Market Segmentation: A Comprehensive Guide
Blue Mail Media Inc.
A Connecting Node In Your Customer Acquisition And Retention Process
Different types of campaigns elicit varying responses from specific groups. As a marketer, it is impossible to run a single campaign to attract all members of your target audience. Each campaign has to be customized as per the requirements of different markets.
But how can you distinguish different markets?
Here’s where?target market segmentation?enters the picture. It is a core preparatory step where businesses divide their target audience into different groups. Every group is composed of individuals with similar characteristics, interests, and behaviors.
With efficient segmentation, it is easy for marketers to tailor their campaigns according to the needs of a specific market. It helps them speak directly to the diverse user base without losing the essence of personalized communications.
Diverging from the ‘one size fits all’ approach assists businesses in targeting crucial pain points of different users. Personalized campaigns are well-received by?64% of the users?as long as the brands use opt-in information amassed directly from the source.
With all the visible benefits, it’s essential for companies to segment their database and tailor their messages according to the users. Read on to understand the specifics of?target market segmentation?and the process of getting started.
Understanding the Foundations of Target Market Segmentation
The wants and needs of clients can be gauged better by dividing them into sub-groups. These sub-groups comprise individuals and decision-makers with shared factors, helping brands improve their targetability and personalization.
Some of the most popular sub-groups or segments used to divide the users are as follows:
1. Defining Demographics in Segmentation
Demographics analyzes a user’s age, gender, occupation, income, and education. Marketers use it to group individuals with similar lifestyles and characteristics. The idea is that people with resembling lifestyles may require the same products or services.
The demographics of a user can be ascertained through an opt-in form or public records. Here, brands can ask users to fill in their personal details to unlock gated content or receive newsletters about industry trends. This form can have some or all these fields:
- First and last name
- Current age
- Total household income
- The highest level of education attained
- Zip code of current residence
- If you have children/how many children
These insights give an in-depth view of the prospect’s lifestyle patterns. Through these data points, it is easier to conduct market research to assess the competition and check if a company’s offerings can sustain itself in the market.
2. Analyzing Psycho-graphics for Deeper Insights
Usually employed in conjunction with demographics, psycho-graphics can help present a complete picture of the audience. It provides inputs about opinions, political leanings, activities, interests, and social status of an individual.
Using these details, marketers can determine the perspective toward their offerings. Psycho-graphics is also valuable in identifying gaps in existing products or services, helping the company adapt better to suit the target audience's needs.
This information is accrued using a survey, which comprises the following questions:
- What is the primary thing you look for while making a purchase?
- Do you visit conferences/seminars in [domain name]?
- Is there anything you would suggest changing about our store?
- What feelings do you synonymize our brand with?
3. Exploring Behavioral Segmentation
Behavioral segmentation focuses on the interaction between the client and the products. It focuses on the user's buying journey, including the reason for their purchase, the benefits they stand to gain from it, and the value proposition for them.
Understanding the reason for acquiring is integral for brands. It assists them in recognizing the need and demand for their products in the market. Plus, it gives them an idea about the pain points to focus on for better conversions and profitability.
4. Unveiling Geographical Segmentation
As the name suggests, geographical segmentation emphasizes an individual’s location. It asks users for the following inputs:
- Country
- State
- Region
- Zip code
Based on similar locations, every prospect’s information is pushed within the same segment. Marketing to people with similar geographical locations helps in mass personalized campaigns. It also provides an idea about the problem in an area, helping marketers position their products as solutions.
Apart from the standard types of?target market segmentation, brands can also divide prospects by technographic data. This segmentation filters the users according to the technology they use for their daily operations. Usually, it is a reliable way to connect with small, medium, and large businesses.
The Process of Target Market Segmentation
Target market segmentation?is a complex process necessitating a standard approach. The preliminary step is accumulating information about your target audience and creating a database. You can also outsource this database from an existing vendor to save time and resources.
Once the preparatory process is done, here’s how you can begin segmenting:
1. Choose the Characteristics to Divide Prospects
Analyze and look through the database to find prospects who fit under the ideal client profile (ICP). Assort these users according to common characteristics to prepare different marketing lists based on demographics, psycho-graphics, behavior, and geographical locations.
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Perform an audience assessment to recognize essential groups and their needs. This will assist you in exploring and detecting unexplored niches for more conversions.
2. Develop a Buyer Persona
You can craft fictional client personas based on these segments to better understand the target audience. It helps your sales teams practice interactions better and be prepared to communicate with live prospects.
It is vital to remember that the market is dynamic, and prospects keep changing in terms of behavior and preferences. Ensure that you reflect these changes in your buyer personas to define your clients better and place equal emphasis on varied segments.
3. Assess the List for Gaps and Opportunities
After collating data and creating your buyer personas, it is time to look at the information again. Cross-checking the information can help you detect gaps or inconsistencies in the database, which you can correct before starting your marketing campaigns.
Additionally, you might uncover more groups or individuals with common characteristics for mass personalized campaigns. Make it a point to map the audience to stay aware of your target group and detect broader or narrower markets.
4. Use the Characteristics to Name the Segments
You can create multiple segments based on criteria like age, gender, buying preferences, interests, and opinions. While creating these segments, do not forget to give them a suitable name based on the common identifiable characteristics.
This will help you track your marketing campaigns better. Responses from different groups can be analyzed with ease and paint a picture of the performance of outreach efforts to specific groups. Marketers can alter the campaigns according to these inputs.
5. Dedicate Time to Segment-Based Research
You can use a market automation tool or rely on manual efforts to research each segment separately. These insights will help you devise tailored marketing and sales strategies for maximum engagement among prospects.
Here are some methods to use for?target market segmentation?research:
- Conversion analysis to identify factors that increase or inhibit user conversions for the brand. It also helps ascertain the source of your website traffic.
- Competitive analysis to check for the existing companies catering to the domain. Get an estimate of their USP's and position your company accordingly.
- Bench-marking is a reliable way to check the performance of your campaigns on different marketing channels. Use bench-marking against every segment to check the best and worst-performing markets.
- Engagement metrics: Assess metrics like bounce rates, open rates, click-through rates, and churn rates with each segment to measure the performance of your outreach efforts.
6. Execute and Track Campaigns
Craft personalized marketing campaigns for each segment and use an omnichannel approach to maintain uniform user experiences. Run email and social media campaigns and amass essential information regarding the performance of the campaigns.
You can also use this data to make changes or alterations to your existing strategies. The aim is to keep the campaigns running until you have achieved your pre-defined goal. Measuring KPIs is also a great way to achieve the same.
The Role of Technology in Target Market Segmentation
Digitization is fast approaching, and marketing is one of the top contenders to benefit from it. According to a report by Gartner, it is estimated that?91% of businesses?have existing digital strategies, while 87% of senior business leaders cite it as a priority.
Technology has proved to be an ally for marketing, helping with the automation of marketing activities and scheduling of outreach campaigns. However, that is in fact the tip of the iceberg.
Here’s how technology is helping marketers worldwide:
- Tracking and surveying to tap into the browsing patterns of different users. This intricate tracking helps companies identify their target audience and creating an ideal customer profile to gather insights about their behavioral patterns for effective segmentation.
- Project management tools have accentuated automation and made it easier to schedule campaigns and other activities. Most tools can analyze existing data, and create segments based on the desired characteristics.
- Engagement tools like Google Analytics help understand the nature of prospect interaction with each brand. These tools provide an idea about the prospect’s perception of the business and its engagement rates.
Technology has enabled marketers to create closer relationships with their existing user base. It has also eased interactions with qualified leads, helping companies gain information about their demographics, psycho-graphics, and behavior toward their offerings.
Combining these tools together is beneficial for businesses, assisting them in optimizing resources. Automation also prevents the marketing team from being engaged with repeated tasks and frees up their time to strategize.
Best Practices for Target Market Segmentation
Not every target market segmentation strategy produces promising results. Even if you follow the steps to the core, chances are that you still lack some specifics to elevate your campaigns.
Here are some best practices to amplify your results after segmentation:
- Ensure to solidify concise and measurable criteria for each segment. There should be no overlap between the data points of different segments.
- Consider your business goals and marketing budget before committing to different groups. For instance, if you have a low budget for marketing, focus on reaching high-value segments that increase your chances of acquiring a profit.
- Adapt your marketing messages to suit each segment. Study the pain points and responses of each group to cater explicitly to their needs and wants. This will help you showcase the value and increase conversions.
- Avoid over-segmentation or under-segmentation. Stick to a definite number of groups and ensure that your operational costs do not go beyond the budget.
- Make it a point to supply your segments with constant updates. You can also rely on a data vendor to avoid the hassle of updating the database yourself.
These practices will help you craft concise and targeted marketing campaigns for your desired segments. Remember to adapt and trust your acquired data to attract maximum prospects.
Unleashing the Potential of Target Market Segmentation
Target market segmentation?is integral to achieving promising results. By dividing your prospects into groups based on common characteristics, you ensure targeted communications that capture their interests.
Divide your prospects based on demographics, psycho-graphics, behavioral trends, and geographical locations to cover extensive data points. Together, these will highlight the overall preferences of a user, making it easier for you to execute your campaigns and improve engagement rates.
However, it is vital to check for common pitfalls like over-segmentation or under-segmentation. These challenges may impact the performance of your campaigns and affect your revenue.
Target market segmentation?is crucial to build your user base and attract qualified leads. When executed carefully, it can fetch desired results.