Unveiling India's Healthcare Service Delivery Network: Understanding the Tiers and Roles
Anurag Kashyap
Director Finance & Strategy @ Atrius | Expansion Strategy, Equity Investment
Introduction
India's healthcare system is a unique amalgamation of public and private healthcare service providers. While the public sector caters to a significant portion of the population, private hospitals dominate the urban areas. This diverse healthcare landscape comprises primary, secondary, and tertiary care facilities, each serving distinct roles in delivering comprehensive healthcare services.
In this article, we will explore the different tiers of India's healthcare delivery system and highlight their significance in meeting the healthcare needs of the population. Additionally, we will also discuss the contributions and challenges faced by various healthcare institutes.The entire healthcare network in India is divided into three main categories Primary Care, Secondary Care and Tertiary Care.
Primary Care: Further divided into two types of facilities, Sub-Centres and Primary Health Centres (PHCs)
At the grassroots level, sub-centres play a vital role in connecting communities with primary healthcare services. These centers are strategically established to ensure accessibility, with plain areas serving a population of 5,000 and hilly/difficult or tribal areas serving 3,000 people. Each sub-centre is equipped with an auxiliary female nurse midwife (ANM) and a male health worker. These dedicated professionals provide essential primary healthcare services, including preventive care, maternal and child health, and health education.
Building upon sub-centres, Primary Health Centres (PHCs) act as the first point of contact between rural communities and medical officers. These centers cater to larger populations, serving 30,000 in plain areas and 20,000 in hilly/difficult or tribal areas. PHCs focus on integrated curative and preventive healthcare, emphasizing community health and well-being. Staffed by a medical officer and supported by paramedical personnel, PHCs provide a range of services, including diagnostics, outpatient care, immunizations, and basic in-patient facilities.
Secondary Care: Comprising "Community Health Centres" or CHCs
Community Health Centres (CHCs) constitute the secondary level of healthcare delivery in India. Established in areas with populations of 120,000 (or 80,000 in hilly/difficult/tribal areas), CHCs offer more advanced medical services compared to sub-centres and PHCs.
These centers are staffed by medical specialists, including surgeons, physicians, gynecologists, and pediatricians, along with paramedical and administrative support staff.
CHCs are equipped with essential facilities such as operation theaters, X-ray units, laboratories, and labor rooms. With a capacity of 30 beds, CHCs function as referral centers for PHCs, providing specialized care to patients who require advanced treatment.
These centers play a crucial role in bridging the gap between primary and tertiary care, ensuring efficient healthcare delivery across the country.
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Tertiary Care: Comprising the facilities like District Hospitals, Medical Colleges and Private Hospitals
At the apex of India's healthcare system are district hospitals and medical colleges, representing the tertiary level of care.
District hospitals serve as referral centers for CHCs and provide comprehensive healthcare services to a broader population. Equipped with advanced medical infrastructure, these hospitals offer specialized care in various disciplines.
Medical colleges, which also fall under the tertiary care category, play a pivotal role in training healthcare professionals and conducting medical research.
These institutions boast extensive infrastructure, including a higher number of beds, state-of-the-art operation theaters, and advanced medical equipment. Medical colleges contribute significantly to the delivery of tertiary care services while fostering medical education and research in India.
Private hospitals also play a significant role in India's healthcare service delivery, contributing approximately 70% of the total healthcare services provided in the country.
These private healthcare players, primarily operating in the tertiary care category, offer state-of-the-art technology and services that go beyond the benchmark. Their services cater primarily to the paying population and individuals covered under insurance policies or various state and central government-run healthcare schemes. While partnerships between private healthcare players and government institutions exist under the Public-Private Partnership (PPP) model, unfortunately, the uptake of this scheme has been limited. However, it is crucial for the government to actively work on revitalizing this model to unleash its potential and further enhance the Indian healthcare structure.
Conclusion:
India's healthcare system relies on a unique blend of public and private healthcare providers, working in tandem to meet the diverse healthcare needs of the population. While the public sector plays a crucial role in providing accessible and affordable healthcare, private hospitals also contribute significantly to the overall healthcare service delivery.?
In fact, approximately 70% of the total healthcare services in India are provided by private healthcare players, primarily operating in the tertiary care sector. These private hospitals offer state-of-the-art technology, advanced medical services, and exceptional patient care.
Private healthcare players cater predominantly to the paying population and those covered under insurance policies and government-run healthcare schemes. Their contributions in terms of infrastructure, specialized services, and innovation have elevated the quality and accessibility of healthcare in India. Furthermore, partnerships between private healthcare players and government institutions, implemented through the PPP model, have the potential to enhance healthcare delivery and bridge gaps in the system.
Although the adoption of the PPP model in the healthcare sector has been limited, it is imperative for the government to actively pursue and revive this model. Collaborations between public and private sectors can leverage the strengths of both parties, leading to improved healthcare outcomes, increased accessibility, and enhanced infrastructure.
As India continues its journey towards strengthening its healthcare system, a comprehensive approach that combines the strengths of both the public and private sectors is vital. By fostering partnerships, promoting innovation, and addressing healthcare disparities, India can ensure equitable access to quality healthcare services for all its citizens. A robust and inclusive healthcare system is not only crucial for the well-being of individuals but also for the overall growth and development of the nation.