Unstructured Data, Data Storytelling & Department KPIs
Closer Consulting
A Data Science company specialized in Business Intelligence, Data Engineering and Artificial Intelligence.
Unstructured Data
How important is it?
?? As organizations rapidly advance their digital transformation and consumers increasingly rely on digital channels, the volume of data generated daily has reached unprecedented levels.
?? A significant portion of this data is unstructured, lacking predefined organization or a specific data model. Consequently, many organizations overlook valuable insights by failing to consider and process this type of data properly.
?? Harnessing the power of unstructured data through advanced analytics and machine learning can offer organizations a significant competitive advantage. These tools can reveal hidden patterns, trends and correlations, leading to more informed decision-making, enhanced customer experiences and the identification of new business opportunities.
?? Furthermore, integrating unstructured data analysis with structured data provides a holistic view of organizational performance and market dynamics. This comprehensive approach empowers businesses to adapt quickly to market changes and customer needs, driving innovation and fostering sustainable growth.
Data Storytelling
领英推荐
Closer Project
Department KPIs
??? A retail corporation sought to optimize its IT ticket processes and inventory management. Manual Excel-based methods were inefficient and prone to errors, hindering timely and accurate decision-making. The corporation aimed to automate processes and generate reliable KPIs to improve operational efficiency and reduce costs.
??? The project was completed in two phases: a manual phase using BigQuery for reporting and KPI generation and an automated phase using GCP tools and Looker for interactive dashboards.
??? The implementation of this automated solution significantly enhanced operational efficiency and resource allocation. The Control Dashboard offered real-time updates, ensuring accurate and reliable KPIs. Improved ticket visibility empowered managers with timely and accurate data, leading to better decision-making. By streamlining processes and reducing manual intervention, the project reduced the number of FTEs required, allowing the team to focus on strategic analysis and innovation.