Unpacking ASQA audit reports and files (Part 3)
Sukh Sandhu
Award-Winning Expert in Compliance, Risk Management, and Quality Assurance | Specialist in ISO 9001, RTO, TAFE, Higher Ed, Social Media, Cybersecurity, AI, Business Analysis, and Instructional Design
Let's look into what is actually going on in the audits and ASQA practices. This is part 3 of the ongoing series. We are referring here a number of cases from the different audits conducted by the Australian Skills Quality Authority (ASQA).
1.ASQA officers justifying their statements using information that contradicts all documented and credible evidence.
2. Maybe understanding the training package requirements and course entry requirements to enrol into a course might help.
3. Targeting the RTO’s based on the training and assessment resource provider they use!! Referring to the resource provider names in the official documents submitted to Administrative Appeals Tribunal (AAT).
4. Assessment resources are non-compliant because an Auditor has said so?
5. ASQA questioning the credibility of RTO staff by using completely incorrect and ridiculous information
6. Industry suggested feedback implemented and all clauses made compliant except the main clause 1.6 of “Industry consultation”
7. How can you make up your mind before auditing an organisation? What is the purpose of audit then? Is the audit merely a bureaucratic process?
8. Incompetency to its highest level
9. Using the Financial Viability Risk Assessment clauses for malicious reasons. You cancel the RTO registration, you wait until the RTOs have no other options than to shut down their operations and wind-up their businesses.
10. Being part of practices that are not part of any regulatory activities
Questions raised:
- Do you believe that ASQA is repeatedly and knowingly violated the NVR Act, 2011 and wilfully abused process in its dealing with scores, if not hundreds, of quality private RTOs?
- Do you think it has been attempting, and sometimes even being successful, to game the Administrative Appeals Tribunal (AAT)
- Does this reflect the conduct of a model litigant and regulatory body in the 21st century?
- Has it been exploiting the nebulous nature of the Standards and used excessive delays to impose additional financial and personal stress on the RTO owners, senior managers and in fact, all employees?
- Who are the people behind these decisions, conducts and acts of cruelty, injustice and simply corruption?
- Why has the Australian taxpayer’s money been used to fight these kinds of cases in the Administrative Appeals Tribunal?
Most importantly:
How have the ASQA Solicitors, General Managers, Managers and Commissioners got away with this appalling conduct for so long?
Do not forget to read the following articles:
Unpacking ASQA audit reports and files (Part 1) https://www.dhirubhai.net/pulse/unpacking-asqa-audit-reports-files-part-1-sukh/
Unpacking ASQA audit reports and files (Part 2) https://www.dhirubhai.net/pulse/unpacking-asqa-audit-reports-files-part-2-sukh/
The biggest threat to the education and training sector in Australia is bad regulation https://www.dhirubhai.net/pulse/biggest-threat-education-training-sector-australia-sukh/
No Regulation or Bad Regulation - has ASQA failed as a VET Regulator? https://www.dhirubhai.net/pulse/regulation-bad-has-asqa-failed-vet-regulator-sukh/
RTO experiences with ASQA from the front line https://www.dhirubhai.net/pulse/rto-experiences-asqa-from-front-line-sandhu-maitd-mapex-miteca-/
Serious concerns about the national VET regulator ASQA https://www.dhirubhai.net/pulse/lets-discuss-our-concerns-national-vet-regulator-asqa-sukh/
The VET regulator Australian Skills Quality Authority (ASQA) gone rogue https://www.dhirubhai.net/pulse/vet-regulator-australian-skills-quality-authority-sukh/
Stay tuned, there is a lot more coming in the next newsletters. Subscribe to www.caqa.com.au and www.vetsector.com. for all the latest news, views and reports.
Analyst
1 年Just found article re Auditors from 2019, what’s your opinion in 2023 on Regulator’s irregularities? Probably easy to answer because I read audits are down 61%.
Adult Vocational Education and Training Professional
5 年Note the ASQA Auditor said she is not a consultant BUT ASQA Regulate under 'The Australian Government Guide to Regulations' where it states very clearly in RIS (Regulation Impact Statement) number 5: Who will you consult about these options and how will you consult them? Transparency and accountability are not optional. The RIS encourages you to walk in the shoes of the people, business decision makers and community groups affected by your policy proposal. So Auditors are suppose to consult or after the audit a regulator from ASQA is suppose to consult with someone in the RTO in regard with any problems related with compliance issues...
Director - PAVLOV GROUP : ISO/RTO Auditor, Project Mgr, Trainer, Writer, NLP Practitioner
5 年Another great overview of what is really happening Sukh Sandhu (MAITD, MAPEX, MITECA). Your post has prompted me revisit the Standards for #VETRegulators.? It is easy to conclude that the following Part 4 Quality Indicators from the #StandardsForVETRegulators? are not demonstrated by #ASQA: 12. #Consistency 13. #Effectiveness 14. #Proportionality 15. #Responsiveness 16. #Transparency It is evident with the number of Decisions overturned at grave expense to the #Taxpayer and the #RTOs, who by and large are #SmallBusinesses?We the #ShareholdersInTheVetSectorDeserveBetterAndExpectMoreFromOurRegulatorAndGovernmentOversightOfTheVETRegulator Simply replacing the Chief Commissioner (oops I mean his resignation ;-0 ) is not enough, the entire Agency needs an Overhaul.
Education Management Professional
5 年That's wrong on so many levels. It's not a behaviour expected from a regulator.??