Unlocking the Power of Diversity: How to Build a Thriving Workplace Through Inclusion

In today's healthcare industry, hiring the best talent has become more crucial than ever. However, this has also become more challenging due to various obstacles such as digital transformation, attracting Gen Z to the workplace, and coping with the Great Resignation.

Furthermore, recruitment is not just about finding people with the right qualifications and experience, but also ensuring diversity in the workforce. Studies show that a diverse workforce can improve a company's financial performance by up to 35%. Therefore, it is important to implement fair hiring practices, which promote inclusive and non-discriminatory hiring processes.

As a Malaysian healthcare company, it is your responsibility to uphold fair hiring practices mandated by local and state laws and guidelines. The Employment Act 1955, the Industrial Relations Act, and the Social Security Act are just some examples of legislation that help implement best employment practices in the workplace.

Having a diverse workforce is not only attractive to younger candidates but can also improve decision-making and innovation in the workplace. It is also a cost-effective solution as higher employee engagement leads to lower turnover rates, thus reducing hiring costs.

To ensure fair hiring in your healthcare organisation, you should consider implementing the following strategies:

1. Assemble a diverse hiring team.
2. Use inclusive language in job ads.
3. Set clear, job-related criteria for shortlisting candidates.
4. Make skill assessment a major component of the pre-employment process.
5. Provide fair and equal pay.
6. Foster a culture of diversity and inclusion.
7. Continuously monitor and evaluate your hiring process to ensure fairness.

In summary, healthcare companies in Malaysia should adopt fair hiring practices to promote diversity and inclusivity in the workplace, improve financial performance, and attract top talent. By implementing these strategies, you can ensure that your healthcare organisation is compliant with local and state labour policies while building a culture of diversity and inclusion.

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