Unlocking potential

American entrepreneur, Tony Hsieh said it best: “Customer service shouldn't just be a department, it should be the entire company.”?

I’m proud to say that this is the EPLAN philosophy. Everyone on the team prioritises customer support because we want every customer to get the best out of their EPLAN?Software. Our technical team has spent the last few months carefully handling customer queries and making sure customers realise the value in their EPLAN solutions.?

This focus on the delivery of exceptional customer service is driving our current success, and this financial year is set to be one of our best yet.

EPLAN’s Consulting Services Unpacked?

Did you know that we offer a range of easily accessible consulting services??

These are easily tailored to your needs, whether your goal is enhanced IT integration, improved work processes or the adoption of modern engineering methods. We’ll work with you, to unlock your system’s potential and add value to your business.?

Our consulting services include:

• Customised engineering consulting:?Our consultants will identify the optimum EPLAN solutions and best practice methods for your unique requirements and workflows. Plus, we’ll support your team with any fine-tuning queries or questions. Learn more?here.
• Professional services consulting subscription: With this service, you can book two consulting days per year to use as you need. Perhaps to secure support for the installation of updates, or to troubleshoot the latest EPLAN version. Learn more?here.
• ?IT implementation service: You’ll work with one of our specialist consultants to install and integrate EPLAN solutions into your IT infrastructure. Find out more?here.
• ?EPLAN Platform 2023 workshop:?a two-day training workshop that includes installation support and platform setup, creation of new workspaces, setup of the new article database according to your needs – and more! Learn more?here.
• Quick check service:?In one day, our consultants will evaluate your requirements and identify areas where you can easily optimise the use of EPLAN in your business. Learn more?here.

There are various other Consulting Services on offer, so be sure to visit this link to find out more:?https://www.eplan-software.com/services/consulting-portfolio/

Again, we would like to thank our customers for your unwavering support – in both the good times and the bad. Our promise is that we will continue to innovate and adapt to meet your business’s needs!