Unlocking the Future of Business Process Management: Addressing Issues and Embracing Solutions
Kunal Pakhale
Senior Analyst | Strategic Technology and GTM Advisor | BPM & Process Automation | QKS Group
Across the dynamic landscape of Business Process Management (BPM), organizations are continually seeking efficient solutions to streamline their operations. However, prevalent approaches such as Robotic Process Automation (RPA) and local applications, while providing siloed efficiency gains, fall short of addressing the broader challenge of orchestration. So, in this article, we will delve into the critical issues faced by current BPM approaches and explore innovative solutions to propel the industry forward.
Challenges in Current Approaches
Lack of AI-Ready Data and Common Data Model
A significant hurdle faced by organizations lies in the lack of AI-ready data, primarily attributable to platform-specific silos. Without a common data model across platforms, companies struggle to formulate a robust AI strategy, impacting the delivery of desired business outcomes. The absence of a shared data model poses a common data model challenge, hindering the effective implementation of artificial intelligence in BPM.
Solutions to Propel BPM into the Future
To overcome these challenges, the BPM market requires scalable and agile solutions that foster cross-functional orchestration. A pivotal solution lies in emphasizing the importance of a shared data model among applications involved in orchestration, ensuring uniformity in data and application logic. This approach sets the stage for effective AI implementation, addressing the root problems businesses face today.
AI Integration: Seizing the Opportunity
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Surprisingly, AI was a primary goal in the architectural design of BPM, which began two decades ago. The current environment is ideal for bringing AI skills to the forefront. Recognizing this, firms are now embedding AI into their business process management (BPM) strategies to improve overall efficiency and effectiveness.
User Feedback and Market Validation
Market validation is essential for the adoption of new BPM strategies. Several success stories highlight the concrete impact of innovative BPM solutions on tackling real-world problems.
Focus on Intelligent Process Orchestration: A Fundamental Assumption
The focus of the BPM market is shifting towards intelligent process orchestration as it evolves. Organizations are recognizing the need for holistic solutions that go beyond segmented efficiency improvements by emphasizing cross-functional and end-to-end orchestration as a core assumption. Process orchestration emerges as the primary engine of holistic BPM, ensuring seamless coordination across several processes.
In a nutshell, the future of Business Process Management is found in overcoming the inherent problems of present systems and embracing novel alternatives. Organizations may achieve unparalleled efficiency and effectiveness in their BPM strategies by incorporating AI, encouraging shared data models, and focusing on intelligent process orchestration. The moment has come to rethink how firms handle BPM and usher in a new era of productivity and prosperity.
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