Unlocking Digital Success and Transforming Customer Feedback with Bryan Rutcofsky of Marqii
Incentivio
We empower restaurants with data-driven loyalty programs and digital engagement solutions to enhance their CLV!
On the latest episode of Data Delicacies powered by Incentivio and hosted by Arun Kumar , Bryan Rutcofsky , co-founder and CRO of Marqii , shared valuable insights on the evolving digital landscape for businesses, particularly within the restaurant and hospitality industries.
Catch up on key takeaways below and be sure to check out the full write up over on the Incentivio blog!
Episode Links
Customer Feedback Matters
For Bryan Rutcofsky, customer feedback is a key cog in the decision-making process of consumers. Marqii can dig deep into that data and give actionable steps to the establishments to address what is being said, positive or negative.
AI Power Personal Responses
Answering customer feedback is necessary, but can be tedious. Instead of programming canned, generic answers, Marquii can use AI to help businesses create genuine, specific responses to customers.
领英推荐
Being “Crawlable”
Being searchable and crawlable is important to a business in today’s digital landscape. For business to accomplish this, Rutcofsky says three things matter, location, relevance, and prominence.
Watch on YouTube
Listen on Spotify
About Bryan Rutcofsky
Bryan Rutcofsky led sales at Yext from 2007 to 2017, beginning as VP of Sales for SMB and rising to SVP of Sales for Mid-market and Partnerships. During his tenure, he expanded the sales team to 140 members and helped generate nearly $100 million in revenue. Following his success at Yext, Bryan co-founded Marqii, where he now serves as CRO, providing software solutions for managing listings, menus, and reviews for the hospitality industry.
About Data Delicacies
Data Delicacies is a weekly podcast that dives deep into the world of technology and data as it pertains to restaurants. Host Arun Kumar interviews some of the best and brightest in the industry about all things hospitality tech, artificial intelligence, and machine learning.
Produced by Incentivio & Cali BBQ Media
I help hospitality brands and leaders tell better stories online. Be the show, not the commercial.
2 个月Bryan Rutcofsky was fantastic in this episode ??
Outbound sales ?? Smile N Dial kinda Guy! Do the right thing….the rest will follow”
2 个月Love Marqii can’t wait to listen ??