Unlocking AI, Automation, and Strategic Insights

Hi and welcome to the next edition of Shared Services Weekly! Let’s dive into the hot topics for Q1:

AI in Shared Services

AI offers huge potential for GBS, but many organizations struggle with where to start. While 76% of shared services plan to implement AI in the next year, only 20% feel ready. However, 维布络 is hosting a webinar, AI Unleashed: Transforming Global Business Services, to bridge the gap between intention and execution, providing a clear strategy for AI success. Learn how to accelerate adoption, secure leadership buy-in, and build a strong foundation with data, processes, and IT infrastructure. Don’t miss this essential guide to AI implementation!

Beyond this, the CFO’s back office is no longer just about maintenance—it’s about driving value and resilience through automation. With 74% of CFOs predicting AI and automation will reshape finance by 2035, the need to act is urgent. Join onPhase 's webinar, How Modern Finance Leaders Are Redefining the Back Office Playbook with Automation, to explore how leaders are making a compelling case for automation, overcoming talent shortages, managing costs, and enhancing scalability.

Record-to-Report Transformation

As shared service centers expand, statutory reporting is increasingly being centralized to improve accuracy, compliance, and efficiency. But how do you navigate the challenges of implementation? Join 汤森路透 for their webinar, Centralizing Statutory Reporting: Benefits, Challenges & Next Steps, to explore the key steps, risks, and technology enablers of centralizing statutory reporting. Don’t miss this essential guide to making statutory reporting a strategic asset.

In today's fast-paced financial landscape, achieving excellence during month-end close is crucial yet challenging. At Aico - Intelligent Financial Close Automation 's webinar, Mastering Month-End Close: Strategies to Improve Speed Without Compromising Quality and Accuracy, you'll gain practical insights and effective strategies to accelerate your month-end close processes. Discover how to reduce manual effort, enhance visibility, and achieve a seamless financial close.

The Power of Master Data

With rapid technological advancements, improving data management is a priority for many organizations. Besides, any shiny new tool is only as good as the data you give it! Precisely is hosting a webinar featuring insights from 家得宝 , 强生公司 , and others that will cover how leading enterprises are enhancing SAP master data processes to reduce manual effort, improve governance, and increase accuracy. If improved data quality is on your 2025 agenda, this is a session you won’t want to miss- reserve?your?place?here.

AP Automation

SSON’s annual AP Automation Digital Summit?covers everything AP, from leveraging AI agents to navigating changing e-invoicing regulations. The 10th iteration of the event comes at a complex time for finance leaders, as they are urged to “do more with less,” so the hunt is on for any incremental gains in efficiency and cost-savings. Register today?to maintain your competitive edge in AP.

But, if you are looking for further guidance on e-invoicing, Medius presents the session The Unstoppable Momentum of E-Invoicing: Ensure You’re Equipped for Key Reforms & Requirements. As compliance continues to be a top priority for GBS leaders, navigating the complex e-invoicing landscape is incredibly crucial. Join speakers from Medius and Pagero to examine how mandatory e-invoicing is essential for businesses to ensure efficiency, comply with government regulations, combat tax fraud, and avoid penalties.

Australasian Shared Services Transformation

As the Australasian GBS landscape continues to evolve, SSCs are leveraging AI-enabled automation, redefining service experience excellence, and expanding their capabilities. SSON Research & Analytics’ report, Shaping the Future: Trends Driving Australasian Shared Services Transformation, provides key insights into how ?SSCs are transforming not just operational efficiency but also creating strategic value. Download your copy?now!

Moving From Cost to Profit

Shared services have long focused on cost savings, but as the model matures, organizations are now looking to drive additional value—whether through data-driven insights, expanded services, or even revenue generation. So, in our recent SSO Next podcast, Taking Your Organization from Cost to Profit Center in 2025, we speak with Priyanka Grover , Go-to-Market Lead for Receivables Automation at FIS , to explore how AI and process improvements can unlock new revenue streams, combat fraud, and enhance efficiency.

Thanks for reading!

Bethany Brown, Editor, SSON