Unlock the Power of AI: Enhance Human and Machine Collaboration

??"Working with AI" by Steven Miller and Thomas H. Davenport examine the integration of artificial intelligence into various industries, focusing on its ability to augment human work, enhance productivity, and create new hybrid roles, while also emphasizing the importance of ethical considerations and human judgment.

What you'll find here:

1. What is ’Working with AI’ about???

2. Who is it for?

3. Idea Express: How to put three (3) concepts (?AI Automation and Augmentation in the Workplace, Cross-Functional Roles between IT and Business, and Human Judgment in AI Integration) to work for you today!

BONUS: The most interesting concept in ‘Working with AI’?

i. The links to Amazon are affiliate links

1. WHAT IS?"WORKING WITH AI" ABOUT?

"The future of work is going to be increasingly collaborative between humans and AI. We need to learn how to work together effectively to create new value." - Kai-Fu Lee

"Working with AI" by Steven Miller and Thomas H. Davenport is a comprehensive exploration into the integration of Artificial Intelligence (AI) within the modern workplace. The authors adeptly navigate through real-world applications, showcasing AI's transformative power across various sectors, without losing sight of the human element. They address both the positive effects on productivity and the ethical considerations, making this book an essential read for business leaders, IT professionals, or anyone interested in the future of work. If the dynamic relationship between human intelligence and artificial intelligence intrigues you, this book provides a profound insight into their synergy. How might the continued collaboration between humans and machines redefine your role in the future workplace? The answers await in "Working with AI."

• AMAZON: Audiobook (8 hours, 50 minutes) and book available:

2. IS "WORKING WITH AI"?FOR YOU?

"AI can be a great partner for humans, but it's important to remember that we're still in control. We need to set clear goals for AI and make sure it's used in a responsible way." - Steven Miller

BUSINESS LEADERS: Gain insights into leveraging AI for competitive advantages, improving efficiency, and driving innovation.

DATA SCIENTISTS: Enhance understanding of algorithms and machine learning, aligning AI solutions with business goals.

HUMAN RESOURCE PROFESSIONALS: Learn how AI is transforming the workforce, and navigate challenges in talent management, training, and ethics.

IT PROFESSIONALS: Obtain guidance on managing, maintaining, and scaling AI technologies within an organization, including cybersecurity and infrastructure planning.

STUDENTS INTERESTED IN AI AND AUTOMATION: Explore real-world applications of AI, understanding career opportunities, future trends, and the human role in automation.

3. IDEA EXPRESS: HOW TO PUT THREE (3) CONCEPTS* TO WORK FOR YOU TODAY!

1??AI Automation And Augmentation In The Workplace

2??Cross-Functional Roles Between It And Business

3??Human Judgment In AI Integration

*You'll find several more concepts in the book

1?? AI AUTOMATION AND AUGMENTATION IN THE WORKPLACE

“One of the great advantages of having humans and smart machines working alongside each other is that humans can confirm that an automated decision is ‘sensible.”

This concept shows you how AI has evolved to become a crucial part of both big and small organizations. it covers rules-based systems and machine learning systems in AI engineering. From predicting and recommending to automating processes, AI's presence is felt across various industries. You learn how AI is not just about replacing humans but often augmenting human work, making businesses more efficient and personal in their approach.

Page-to-practice ideas for you:

1. You can implement AI for personalized recommendations, like how Morgan Stanley uses AI to offer products tailored to each client's specific profile. This would enable a more efficient and customized communication with your clients.
2. You can automate mundane and repetitive tasks such as incident reporting, similar to the AI system at Jewel Mall in Singapore. This approach can free up your security team for more crucial tasks.
3. You can focus on AI adoption to increase productivity rather than replacing human workers. Emphasize augmentation, where AI supports human work, similar to how DBS Bank's AI assists anti-money laundering analysts.

Page-to-practice ideas tailored to:

• Business Leaders: Consider investing in AI to automate routine processes, freeing up time for strategic decisions.
• Data Scientists: Develop AI algorithms tailored to specific business needs to enhance decision-making.
• Human Resource Professionals: Implement AI in recruitment processes to automate screening, allowing more focus on candidate engagement.
• IT Professionals: Utilize AI to automate network monitoring and threat detection, enhancing security.
• Students Interested in AI and Automation: Explore case studies of how companies successfully augmented human capabilities with AI.

2??CROSS-FUNCTIONAL ROLES BETWEEN IT AND BUSINESS

“Going forward, system design efforts, deployment efforts, and ongoing post-deployment operational support efforts will continue to work out better with participatory inputs and strong support from the frontline workers.”

This concept highlights the increasing importance of hybrid roles that bridge the gap between it and business knowledge. As AI integrates deeper into business processes, there's a growing demand for roles that understand both technology and business needs. From high-level coordination to governance and ethics, this concept explores how modern organizations are pushing towards a blend of it and business knowledge, leading to more strategic decisions.

Page-to-practice ideas for you:

1. You can create multidisciplinary teams or appoint roles like product managers for AI systems that ensure alignment across the organization, much like the example from Shopee. These roles can coordinate both the technical and business aspects of a project.
2. You can encourage professionals in your organization to become conversant in both IT and business. This would foster an environment where business experts can solve problems using technology, mirroring the trend mentioned in the book.
3. You can require that your IT specialists understand the business problems they are working to solve, similar to the approach at Stitch Fix. This will lead to more effective solutions that are better aligned with your company's goals.

Page-to-practice ideas tailored to:

• Business Leaders: Facilitate collaboration between IT and business teams to ensure alignment with overall company objectives.
• Data Scientists: Work closely with business leaders to translate business problems into data-driven solutions.
• Human Resource Professionals: Create development programs that bridge the knowledge gap between IT and business functions.
• IT Professionals: Engage with business units to understand their needs and tailor IT solutions accordingly.
• Students Interested in AI and Automation: Seek interdisciplinary courses that cover both technical and business aspects.

3??HUMAN JUDGMENT IN AI INTEGRATION

"AI is a powerful technology, but it's not a replacement for human intelligence. We need to use AI to amplify our own abilities, not to replace them. - Fei-Fei Li”

This concept emphasizes that despite AI's powerful capabilities, human judgment remains essential in various work areas. You learn that AI still struggles with understanding context, managing complex systems, interpreting emotional situations, and being entirely self-reliant. This concept explores the importance of human expertise in evaluating AI suggestions or output, understanding business processes, and having the final say on AI-generated recommendations, reinforcing the irreplaceable value of human intellect in conjunction with AI technology.

Page-to-practice ideas for you:

1. You can train frontline workers to evaluate AI suggestions, so their professional judgment complements the AI systems. Their insights will make the integration more effective and customized, much like how Dentsu's robotic process automation team utilized employee input.
2. You can design AI systems with functionality to explain decisions, like DBS Bank's dashboard. This transparency encourages human workers to understand and embrace AI integration in their roles.
3. You can focus on areas where AI still needs human assistance, such as setup, maintenance, or complex decision-making, as highlighted in the book. Recognizing that human judgment is essential in these areas will ensure a successful and sensible combination of human and AI efforts.

Page-to-practice ideas tailored to:

• Business Leaders: Prioritize training programs that equip managers to understand and oversee AI implementations.
• Data Scientists: Focus on creating AI models that are transparent and explainable to foster trust among end-users.
• Human Resource Professionals: Develop training modules that emphasize the importance of human oversight in AI operations.
• IT Professionals: Implement protocols to ensure human review of critical AI decisions, emphasizing human-machine collaboration.
• Students Interested in AI and Automation: Focus on ethical considerations and the role of human intuition in guiding AI applications.

• AMAZON: Audiobook (8 hours, 50 minutes) and book available:

??Did you find the ideas or examples in this LinkedIn article insightful? Your 'like' or 'repost' could make a difference! It enables LinkedIn to spread the word, helping others benefit from these concepts too.

BONUS: THE MOST INTERESTING CONCEPT IN "WORKING WITH AI"?

If I had to choose one thing, I'd say what I found most interesting is the exploration of AI Automation and Augmentation in the Workplace. This concept isn't just about replacing human labor with machines but enhancing human capabilities and creativity. By focusing on collaboration between humans and AI, the book delves into how organizations can utilize AI to handle repetitive tasks, thereby allowing humans to focus on more complex and innovative work. It's an exciting glimpse into the future of work, where AI serves as a partner rather than a replacement.

Which concept in “Working with AI” do you find most interesting???

WHAT IS 'IDEA EXPRESS'?

We don't just review books; we turn them into real-world action plans. From the nuances of self-improvement to the strategies of business, from the lessons of history to the depth of philosophy, we ensure you gain a holistic learning experience.

Each review comes with three tailor-made, actionable steps drawn right from the book's core insights. Steps you can instantly infuse into your personal and professional realms.

Ready to transform your reading into results?

Be an Express Learner and Hop Aboard the Idea Express! Subscribe here today

Also on YouTube:

GROW YOUR PROFESSIONAL NETWORK BY ONE!

Feel free to send me a connection request on LinkedIn - it's always great to meet new professionals!

DID YOU KNOW THERE ARE OVER 100 COGNITIVE BIASES?

We're covering 200 of them in the 'Cognitive Cleanup' series! Check out the first one in the series below and start discovering what they are, how to avoid them, and practical ways to use them to benefit your family, friends, and co-workers. New ones published through Idea Express each Friday.

OTHER LEARNING OPPORTUNITIES:

There are a few places I get inspiration for 'Idea Express' - Blinkist is one of them. I make it a habit to listen to new book summaries every week: