Unlock New Opportunities: Guestline's October Newsletter
We are thrilled to let you know that Guestline scooped The Best Hotel Technology Product award at The Boutique Hotel Awards earlier this month. The team are truly honoured to bring home this prestigious title, which comes at the same time as being shortlisted for the world's Best PMS in the World Travel Awards.?
?Is it time for you to explore the award-winning Guestline offering??
Get your voucher system in place ahead of the gifting season!?
Did you know that guests who redeem gift vouchers may also be more open to spending additional money on hotel amenities, dining, or upgrades, further increasing revenue??
Offering vouchers as part of seasonal promotions can capitalise on increased gift-giving tendencies,? boosting sales for your hotel.?
Rotaready?
Rotaready assists hoteliers in scheduling shifts, monitoring attendance, optimising wage expenditure, and approving time sheets for payroll. The mobile app comes as standard, and it's designed for everyone from chefs and waiters to receptionists and housekeeping. They can check their upcoming shifts, clock in, swap shifts and request time off at the tap of a button.?
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Streamline Events at your hotel.
The Cromlix Hotel
The Cromlix Hotel,?A romantic Victorian-era country estate outside Dunblane (Scotland),?re-opened in March 2023. Priding themselves on providing an exceptional events experience, the team needed a dedicated C&B platform to ensure their event organisation was at its most efficient, facilitating better communication between departments and carrying the luxury feel of the on-property experience to clients' booking and planning process.
Katy Allen, Events Manager, Cromlix said:?“We wanted to improve our event management, really take it to the next level. Guestline's Advanced C&B?keeps our event sheets consistent, which builds confidence in the system amongst our team.
The chefs know where to find the latest information on dietary requirements, and event teams know where to see up-to-date guest numbers. For sales, the system triggers us to remember potential upsells we can mention to the client, helping boost incremental revenue from ancillaries such as decorations.
But the main things for me are the payments system - it’s so easy to keep track of event payments and know who’s paid what; the forecast tools provide a clear understanding of business on the books; and it’s easy for everyone to use, whether updating menus or making notes on client wishes.”
By automating payments, you can save up to 23 hours per week on printing bills and processing payments at check-out. Your chargeback ratio could also be 55% lower than the industry average.
You can offer guests a seamless and convenient experience, from booking to check-out, and enhance guest satisfaction to foster loyalty to your brand by accepting a wide range of payment methods, providing transparency on billing for the guests and ensuring every transaction is secure.
Described as a "no-brainer" for independent hotels, an integrated payment solution like GuestPay unlocks significant advantages.
The benefits speak for themselves, but to explain it in detail, we've created the ultimate guide to integrated payments for hoteliers.