?? Unlock Efficiency and Innovation with ChatGPT for Local Councils ??

Hello, everyone! It’s nearly the weekend, and I hope you’ve got that Friday feeling already! ??

Ahead of a very exciting announcement from us at Cloudy, I thought I’d pop a quick post about AI, especially using ChatGPT in your role to speed up tasks & routine jobs. Reach out if you’d like to see a couple of really great practical examples of ChatGPT in action.

In our fast-paced world, leveraging technology to streamline our operations isn't just a luxury—it's a necessity. Today, I want to introduce you to a game-changer: ChatGPT, an advanced AI developed by OpenAI. This tool can revolutionise how we handle daily tasks and improve our efficiency.

WHY CHATGPT? HERE’S THE SCOOP:

Save Time ?: Imagine having a reliable assistant who can draft emails, create documents, and answer frequently asked questions. ChatGPT takes on these repetitive tasks, freeing up your valuable time to focus on the more complex and high-priority issues that truly need your expertise.

Proofreading and Merging Changes ???: Keeping council documents and policies up-to-date can be a daunting task. ChatGPT can assist in proofreading documents for errors and help merge changes into official policies as they are updated and published. This ensures your documents are always accurate and professionally presented without the usual time-consuming effort.

Consistency and Accuracy ??: Uniformity in communication and documentation is crucial. ChatGPT provides consistent responses and can follow specific guidelines and templates, ensuring that your communications are always professional and accurate.

Enhanced Research Capabilities ??: Need to quickly find information, summarise reports, or gain insights? ChatGPT’s vast knowledge base makes research more efficient. It can sift through large amounts of data in seconds, providing you with the information you need, when you need it.

REAL-WORLD SUCCESS STORIES

Newham Council: Newham Council faced the challenge of managing 440,000 calls annually. They implemented a multilingual chatbot to assist with parking permits and penalty charge queries. The results were astounding—over 10,000 questions answered automatically, saving 84 hours in call time and generating ￡40,000 in savings within six months! This not only relieved pressure on their contact centre but also ensured residents received timely and accurate information. Learn More

Hackney Council: Hackney Council is using AI for predictive analytics to identify at-risk families. By analysing data such as debt, unemployment levels, and school attendance, they can create need profiles and intervene early, providing support before situations escalate. This proactive approach helps ensure that resources are allocated efficiently and effectively. Learn More

Milton Keynes City Council: In Milton Keynes, the council has automated routine tasks such as issuing completion notices for properties. This has streamlined their processes, making operations more efficient and freeing up staff time to focus on more critical tasks. Learn More

ADDRESSING CONCERNS

Data Security ??: I know data security is a top concern. ChatGPT can be configured to ensure that sensitive data is not stored or shared beyond its intended use. Communications with ChatGPT can be encrypted, keeping your information safe and secure.

Accuracy and Reliability ??: You might wonder about the accuracy of the information provided by an AI. ChatGPT is regularly updated and learns from interactions to improve its responses. For critical tasks, it can provide sources and references for the information it offers, allowing you to verify its accuracy.

EVERYONE CAN BENEFIT

You don't need to be a huge council to take advantage of ChatGPT. From part-time clerks at small parish councils to larger municipal offices, everyone can benefit from this technology. ChatGPT helps streamline tasks, saving valuable time and resources. It's a versatile tool designed to assist councils of all sizes in improving efficiency and effectiveness.

GET STARTED TODAY!

Embracing AI like ChatGPT isn’t about replacing the valuable work of our clerks but empowering them to achieve more with less effort. Whether it’s drafting correspondence, managing schedules, or retrieving information, ChatGPT is here to help.

Imagine the potential to improve efficiency and service delivery in your council. Ready to explore the possibilities? Let’s innovate together and make our councils more efficient and effective!

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