Unleashing the Power of Flexibility: A New Approach to Organizational Problem-Solving

In every organization, problems are inevitable. Higher Sales Return, Zooming DSO, Falling Liquidation , Higher Product returns, Uncontrollable Critical Outstanding , Subdued Growth and many more . Look crisis will come and some times monumental but whom you choose to solve it makes the difference . From minor hiccups to major crises, how leaders address these challenges can significantly impact the organization's overall health and success. I have seen that that leaders turn to their most assertive and unwavering team members—those who have been their trusted lieutenants and steadfast supporters to solve these problems . Mostly leaders buckle down to those who makes noise , extroverted and neglect who are shy but hardworking and talented . However, this approach may not always yield the best results. Next time a problem arises in the organization, try to bring every critical brain and see the magic prevail.

# Rethinking Traditional Leadership Choices

Leaders frequently default to seeking solutions from their most dominant and self-assured managers. These individuals, known for their strong opinions and unwavering stances, are often seen as pillars of stability and reliability. However, their rigidity can be a double-edged sword. When faced with new challenges, these managers may struggle with what psychologist Leon Festinger termed "cognitive dissonance"—the mental discomfort experienced when holding two conflicting beliefs. In this case, the conflict is between their established ways and the new, potentially disruptive solutions.

#The Trap of Cognitive Dissonance

Managers entrenched in their ways are often threatened by new solutions that challenge their identity and control within the organization. These solutions can undermine their current authority and command, causing them to resist change rather than embrace it. Consequently, instead of resolving issues, they might inadvertently—or even deliberately—aggravate them to maintain their status quo. This resistance to change not only hampers problem-solving but also stifles innovation and growth.

#The Case for Flexible Managers

To truly address problems effectively, leaders should consider turning to managers who demonstrate flexibility and openness. These are individuals who:

- Embrace Disagreement: They are not afraid to engage in healthy debates and are open to differing viewpoints.

- Acknowledge Mistakes: They have a track record of admitting when they are wrong and are willing to learn from their errors.

- Value Feedback: They actively seek and consider feedback, using it to improve their strategies and approaches.

- Collaborate Across Departments: They understand the importance of cross-functional cooperation and are adept at incorporating diverse perspectives.

Such managers are not driven by ego or a desire to maintain control. Instead, they are motivated by the pursuit of the best possible solutions for the organization. Their willingness to adapt and change makes them ideal candidates for tackling complex problems.

# A Mythological Perspective: Learning from Lord Ram

Consider the story of Lord Ram, a revered figure in Indian mythology. Faced with the daunting task of defeating the powerful demon king Ravana, Lord Ram did not solely rely on the mightiest kings or the most formidable warriors. Instead, he turned to a group of simple yet determined individuals who were on the right path but had not yet realized their full potential. These soldiers, free from the burden of ego and rigid thinking, were instrumental in achieving victory.

# Applying the Lesson in Modern Organizations

Modern leaders can draw a valuable lesson from this ancient story. When a problem arises, instead of defaulting to the usual suspects, consider seeking out those employees who are:

- Ready to Change: They are not bound by traditional methods and are open to exploring new ways of doing things.

- Less Egotistical: They prioritize the organization's success over their personal recognition.

- Willing to Work for the Cause: They are dedicated to solving the problem without unnecessary complaints or resistance.

By fostering a culture that values flexibility, openness, and collaboration, leaders can unlock a wealth of innovative solutions and drive their organizations toward greater success.

#Conclusion

Next time a problem arises in your organization, try this approach and see the magic prevail. Embrace the power of flexible, open-minded managers who are ready to adapt and collaborate. By doing so, you will not only solve the immediate problem but also pave the way for a more dynamic, resilient, and successful organization.

Have a great Sunday and remember: true leadership lies not in commanding the inflexible, but in empowering the adaptable.