Unleashing the Power of Citizen Developers

The citizen developer movement is revolutionizing the way businesses create applications and streamline processes. By leveraging low-code/no-code platforms, non-technical individuals can build powerful solutions to address business challenges. In this article, we will explore the concept of citizen development, its benefits, and how Sensa can help organizations tap into this game-changing approach.

Understanding Citizen Development and the Citizen Developer

Citizen development is the process of creating applications without coding expertise by utilizing low-code/no-code platforms. These platforms enable rapid application development at a fraction of the cost compared to traditional methods.

A citizen developer is an individual who can build applications without coding knowledge. Typically, they are domain experts with a deep understanding of business processes and organizational tasks. By using low-code/no-code platforms, they can create solutions tailored to their specific needs.

Citizen Development Journey and AI's Role

The citizen development journey typically begins with discovery and experimentation, followed by adoption, scaling, and eventually fostering innovation. AI, such as Microsoft Copilot, can accelerate this movement by providing users with more capabilities without the need for IT support.

Real-World Use Cases

HR Referral Management: A company faced challenges in collecting and managing referrals from multiple sources such as web pages and emails. The solution was a Power App that allowed referrals to be uploaded and deleted as needed, while also ensuring compliance with data retention policies.

Sales Quoting Process: Sales team faced challenges navigating various vendor quoting methods, including using third-party tools and manual data input in Excel. The new solution streamlines the process by enabling direct quote exports from third-party tools and simplifying email-based quotes, significantly reducing manual work and saving time.

Sensa's Power Platform Deployment

Sensa harnesses the capabilities of Microsoft Power Platform to meet the needs of citizen developers for the following reasons:

·??????Adapting to the growing demand for low-code/no-code solutions

·??????Emphasizing self-service and empowerment

·??????Ensuring security, governance, and compliance

·??????Reducing the custom footprint in organizations

·??????Providing management and lifecycle support

·??????Offering interoperability with other systems through connectors

Implications for IT and Businesses

The citizen developer movement has significant implications for IT departments and businesses. Projects that previously remained in the backlog due to lack of resources can now be executed. This shift requires IT and businesses to reskill and adapt to new types of power users who use programming as a secret sauce to challenge traditional approaches.

Benefits of Citizen Development

·??????Reduced operational load for IT departments o Increased innovation and collaboration within the business

·??????Enhanced competitiveness and agility for organizations

How Sensa Can Help

Sensa assists organizations in embracing the citizen developer movement by:

·??????Training IT departments to adapt to this disruptive approach

·??????Building applications to improve and automate processes

·??????Developing connectors, such as electronic signatures

·??????Conducting workshops to identify automation opportunities and hybrid projects

The citizen developer movement is transforming the way organizations approach application development and process automation. By empowering domain experts to create solutions without relying on IT, businesses can unlock new levels of innovation, collaboration, and efficiency. Sensa is committed to helping organizations harness the power of citizen developers and embrace this revolutionary change.

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