Unleashing the Potential of Your Point of Sale System: Insights From Fliptable Plus
Fliptable Plus
Build Your Custom Business Solution Using Fliptable Plus Point of Sale, Payment Processing, and mobile app!
If we handed you a dream stick and asked you, "if you could dream up your ideal point of sale, what would it look like and how would it work for your business, what would you say?
When it comes to Point of Sale (POS) systems, it's important to recognize that while they may share essential operating characteristics, the setup process can be a bit daunting. But fear not! Taking steps to simplify and approaching the journey with patience can make all the difference. Let's delve into some valuable insights that apply to any POS system, allowing you to navigate the transition smoothly and maximize its potential.
1?? Seek Simplicity and Customize Your Setup to Your Business Needs
During the setup phase, don't hesitate to reach out to technical support and ask for the easiest way to accomplish specific tasks. You might be pleasantly surprised to discover that newer systems often offer simpler tools and workflows. Embrace this opportunity to streamline your operations and find innovative solutions that align with your business needs.
Moreover, though the general workflow may be similar across the board for most point of sale software, there are true differentiators between one and the other when it comes to hardware offerings, customer service, communication, and transparency.
Look for what your team and business needs and what feels right.
2?? Lean on Customer Service and Prioritize Trained and Organized Support
Having reliable and knowledgeable technical support is vital. It's essential that your chosen POS vendor has a support team equipped to handle complex issues and escalate them to higher levels when necessary. A seamless support experience is key to resolving challenges efficiently and ensuring your system runs smoothly.
3?? Verify Your Understanding and Don't Shy Away From Asking Questions
Ask away! Always double-check assumptions about how certain features or settings work. We encourage businesses to know what you are getting into before you e-sign. Take the time to carefully review questions, prompts, and options during setup. An oversight can lead to unexpected outcomes, such as incorrectly applied taxes or other costly errors. Stay vigilant, and when in doubt, seek clarification from the support team to avoid any unpleasant surprises.
领英推荐
4?? Be the Master of Your System by Setting it Up Properly for You and Your Team
Don't shy away from taking ownership of your POS system. Embrace the learning process and invest time in understanding how it operates. While outside experts may seem tempting, becoming familiar with the system empowers you to customize it to fit your unique business requirements. Embrace the challenge, and you'll reap the rewards in the long run.
5?? Incremental Launch Approach to Setting up The Hardware and Software
Slow and steady wins. Rather than attempting to tackle every aspect at once, consider a phased approach to system implementation. Begin by launching core functionalities. What do you need first? Such as in-house operations, before expanding to additional features like online ordering, marketing tools, and shift management. This allows you to fine-tune each component, ensuring a smoother overall transition. Additional features and add-ons can be configured when you have the time.
6?? Patience is Key and Communication is Virtue
Remind yourself that adopting a new POS system involves a learning curve. Just as it took time to become proficient with your previous system, expect some minor hiccups during the transition. Establish open lines of communication with your team to gather feedback and address any issues promptly. Embrace a mindset of continuous improvement as you refine your processes and reach out to your local representative for questions that surpass your current understanding to optimize configuration.
7?? The Cost of Parting Ways With Your Previous Vendor
When transitioning from one vendor to another, remember the original agreement you originally agreed upon with your previous vendor. Review for any changes that you might have not known about. It may be a good idea to review documents you were given and signed upon account origination to first know what you signed up for.
However, if you do find yourself in a "he/she sank my battleship" scenario with a previous vendor. Remain calm and professional. Understand the terms and conditions surrounding equipment returns and ongoing billing. Evaluate any upgrade requirements carefully and assess the true value of their proposals. Advocate for fair treatment and transparent business practices.
Remember, the ultimate goal of your POS system is to enhance your operations, streamline workflows, and elevate the customer experience. By applying these insights and adapting them to your specific needs, you'll be well on your way to leveraging the full potential of your new POS system.
Like. Comment respectfully. Share. Follow us for more real insight into POS and payment processing for your business, and a truly unique way to add to your restaurant team with our one-of-a-kind Fliptable mobile app.