Unify your approach to integrations and connections across multiple systems.

Building Automation Solutions for your business:

We help you quickly connect with third-party APIs, build custom integrations, and automate repetitive tasks.

Our team of integration specialists works with Integration Hub to automate integration tasks in ServiceNow. They extend?Flow Designer?with several predefined components (Spokes, REST step, SOAP step, script step, Remote Process Sync) that enable you to integrate your instance data with data in external systems.

Following are the use cases:

• When you're connecting with a modern application that has an API available.
• When the application you’re connecting with frequently changes.
• When you need a faster response time.

Benefits:

• Consolidates multiple?platform?automation capabilities into a single environment so process owners and developers can build and visualize business processes and integrations from a single interface.
• Extends?Flow Designer?content to integrate business processes with external systems.
• Promotes business process automation by enabling subject matter experts to develop and share spokes with flow designers.
• Provides natural language descriptions of integration logic to help non-technical users understand triggers, actions, inputs, and outputs.

We also enable end-to-end automation for your organization with?Robotic Process Automation applications (Attended/Unattended Robots, RPA Hub, RPA Desktop Design Studio) in ServiceNow.

RPA Hub is a scoped application in the?ServiceNow?instance. It is the command and control center for managing the robots, packages, and bot processes. It?uses the?Key Management Framework for all the sensitive data that is stored on the application.

Key Features of RPA Desktop Design Studio that enable us to design:

• Provides a wide assortment of pre-designed components (Actions, Conditions, Loops, Security, Utilities).
• Provides ease of use, scalability, and efficiency.
• Enables design automation in a code-free environment.
• Provides explanations about the errors and displays in simple-to-understand notifications.

We deploy, monitor, manage, measure, and verify compliance of all your robots at an enterprise level.

We design and configure robotic automation workflows along with managing bot processes, robots, packages, queues, alert rules, and parameters.

With a combination of UI interactions, element-based automations, and APIs that interact between various business applications, you can emulate user actions and eliminate mundane and repetitive human activities.

Following are the use cases:

• When the application you’re connecting with doesn’t have an API and only UI-based access is available. For example, if you’re working with a small application or legacy system that doesn’t provide an API, or the provided API doesn’t have the required functionality.
• When the process is rule driven or spans multiple desktop applications in a complex way, such as data entry across multiple systems.
• When a response time of a few seconds to minutes is acceptable.

Benefits:

• Increases productivity and delivers higher operational efficiencies.
• Enhances accuracy by eliminating processing errors.
• Enhances customer service and meets highly varied customer demands.

Let's plan and configure your implementation!

For more information on platform features and building automation projects, please contact us through email: [email protected].

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