Unified Communications: How they help

Efficient communication is urgently important to any business looking to succeed. Communication breakdowns lead to downtime and inefficiency, among other intangible expenses. Thankfully, all of that can easily be avoided with unified communications.

What is unified communications?

Unified communications (UC) allow you to manage all your communications from one architecture rather than separately.

It integrates computer-related communication technologies, like instant messaging and video conferencing, with voice over internet protocol (VoIP) which allows you to make and receive calls using the internet.

What can be integrated?

Just about everything can be integrated. This includes voice communication in all its forms -- voicemail, email, or fax -- as well as multimedia services like video chat and web conferencing.

Real-time communication like call screening and call conferencing can also be integrated. But what many might not know is the fact that even data services and transactions like e-commerce and online banking can also be added to the UC system.

What are the benefits of UC to small businesses?

One of the most evident benefits is that you’ll have a single and flexible communication infrastructure that allows you to streamline and enhance business communication, and easily manage all the components.

Features can be scaled up or down to support your business needs without hassle. Other benefits include: (click link to read more)

https://www.nexxentech.com/2017/11/unified-communications-how-they-help/