Understanding Yourself and Others

Understanding Yourself and Others is the key to life. It has its roots in every interaction you have on a daily basis. Once you understand yourself and what makes you tick it will assist you in understanding others all around you.?

For the sake of this blog, let’s focus on business interaction. Whatever business you are in, whether a professional, manufacture, or service provider, in order to be successful and reach your goals, you must understand how people think and react.?

People are emotional beings and respond emotionally to ideas and challenges.??Once you tap into that emotion you are on the road to a successful interaction. In order to reach the emotional part of the “Other”, you must ask great open-ended questions, questions that get the person or persons with whom you are interacting emotionally involved.?

If you need help in developing those questions do some research about the industry in general, the business, and the person specifically so that you can prepare questions in advance. Key to keeping that emotional connection alive is active listening to the answers, not thinking about your next question. Once you have that emotional connection in person, you can keep it alive even on the phone.?

Should they call you, have a custom On-Hold message waiting for every caller to share your marketing and branding message. On-Hold advertising has proven over the years to be both efficient and effective.?

Since1987 HoldMasters, your On-Hold Message Company, has been helping both Fortune 500 companies, mom and pop businesses, and home-based businesses, maintain both their marketing and branding messages to their clients and prospects. It can up-sell and cross-sell present clients and inform prospects of your business and philosophy. It makes a small business sound big and a big business sound friendly.?

Let HoldMasters help you when your business is on the line.