Understanding Split Shift & Working Hours in Indonesia, Definition & Benefits

1. Definition of Split Shift Working Hours

Split shift working hours in Indonesia refer to a work pattern where the daily working hours are divided into two parts with a break in between. This pattern is commonly employed in businesses with flexible schedules or in roles that require extended periods for completion. In practice, split shift working hours provide employees in Indonesia with the opportunity to take a midday break, allowing them to rejuvenate their energy and concentration before continuing with their tasks.

The benefits of split shift working hours in the Indonesian context include heightened productivity, reduced fatigue, and improved employee well-being. Furthermore, this work pattern offers flexibility to Indonesian employees in managing their personal time outside of working hours. From a business perspective in Indonesia, the use of split shift working hours also proves advantageous in adapting to operational needs and enhancing customer service.

2. Advantages and Disadvantages of Split Shift Working Hours in Indonesia

Advantages of Split Shift Working Hours in Indonesia:

• Time flexibility for personal activities tailored to the Indonesian work culture.
• Increased productivity and operational efficiency aligned with Indonesian business practices.
• Indonesian employees can choose shifts based on their time preferences and cultural considerations.
• Longer break times contribute to enhanced well-being, a valued aspect in the Indonesian work environment.
• Potential improvement in job satisfaction among Indonesian workers by providing flexibility.

Disadvantages of Split Shift Working Hours in Indonesia:

• Disruption to sleep patterns and family time, considering the cultural importance of family in Indonesia.
• Increased difficulty in job management and adaptation, particularly in the context of Indonesian work culture.
• Potential discomfort and coordination difficulties influenced by cultural norms.
• Challenges for Indonesian employees in effective communication with colleagues.
• Split shifts may lead to emotional instability and fatigue, impacting the well-being of Indonesian workers.

3. Implementation of Split Shift Working Hours in Indonesian Businesses

The implementation of split shift working hours in Indonesia can offer specific benefits. Firstly, this feature allows for an extension of business operational hours, aligning with the Indonesian work culture, where flexibility is appreciated. Employees in Indonesia can work different shifts, thereby increasing overall productivity.

Secondly, split shift working hours provide flexibility to Indonesian employees in planning activities outside of work, such as managing family responsibilities or participating in cultural and social events.

Thirdly, specific Indonesian businesses, such as restaurants, can utilize split shift working hours to align workforce availability with customer demand during peak hours, considering the cultural importance of communal dining.

However, the implementation of split shift working hours in Indonesia also poses challenges and risks, such as complex and dynamic scheduling that may confuse employees, considering the importance of clear communication and cultural sensitivity. Effective management and clear communication between management and employees are crucial for implementing split shift working hours successfully in Indonesian businesses.

4. Regulations on Split Shift Working Hours in Indonesia

Referring to Law No. 13 of 2003 regarding Manpower and Law No. 11 of 2020 regarding Job Creation, which amends Article 77 of the Manpower Law, there are no detailed provisions regarding the division of shift working hours in the Indonesian context. These laws only regulate working hours as follows:

• 7 hours per day or 40 hours per week with a 6-day workweek; or
• 8 hours per day or 40 hours per week with a 5-day workweek.

If company employs beyond these limits, it is considered overtime, and the company is obliged to pay overtime wages according to applicable legal provisions. Meanwhile, based on the Minister of Manpower and Transmigration's Decision on Types and Nature of Work Performed Continuously, Article 4 explains that companies can employ workers on holidays according to mutual agreement, respecting Indonesian cultural practices.

5. What Kind of Companies Are Suitable for Using Split Shift?

Several industries and businesses in Indonesia can benefit from the flexibility provided by the split shift working pattern. Specifically, this is advantageous for Indonesian businesses that require employee availability around the clock and experience spikes in visits at specific times.

Industries such as hospitality, culinary, restaurants, healthcare services, public transportation, and customer service in Indonesia have already implemented the split shift working pattern.

In addition to these sectors, split shift working hours are also beneficial for Indonesian companies:

• Teams with global coverage: Indonesian companies with teams spread across different countries face time zone differences. The use of split shift can address this challenge, ensuring effective communication among teams and improving overall performance.
• Businesses with busy periods at specific times: For example, Indonesian restaurants or cafes that are busy in the evenings when customers return from work, considering cultural dining habits.
• Companies with specific time needs: Split shift can be utilized by Indonesian companies that need employees at crucial times, such as facing daily project deadlines.

The split shift working pattern is not suitable for Indonesian businesses that require face-to-face interaction throughout the day. Manufacturing businesses with continuous production needs are also less suitable for split shifts. They tend to prefer shift rotation patterns involving different employees, acknowledging Indonesian cultural values.

6. Tips for Effectively Managing Split Shift Working Hours in Indonesia

• Plan the schedule well, considering cultural norms: Set specific schedules for each work period and manage break times effectively to maintain energy levels, respecting the importance of work-life balance in Indonesian culture.
• Set priorities aligned with Indonesian work culture: Focus on important and urgent tasks that need to be completed, understanding the cultural importance of respecting priorities.
• Utilize leisure time effectively, considering cultural practices: During leisure time between work periods, use that time for rest or activities that help improve productivity, taking into account Indonesian cultural practices.
• Good communication with cultural sensitivity: If working in a team in Indonesia, ensure effective communication with other team members, respecting cultural norms. This ensures that information and responsibilities are well-shared in a culturally sensitive manner.
• Maintain health considering cultural practices: Irregular split shift working hours can affect work-life balance in the Indonesian context. Therefore, it's important to maintain health by eating balanced meals and getting enough rest, respecting cultural values.

By following the above tips, Indonesian businesses can effectively manage split shift working hours to improve productivity and work-life balance, considering the unique cultural context.

7. Example of Split Shift Implementation in Indonesia

To provide a clear example, let's explain how split shift can be implemented in a restaurant business in Indonesia.

Bima is a senior chef at a restaurant in the Serpong area. On a typical day, Bima starts working from 10:00 AM to 2:00 PM, during which he prepares ingredients for the day.

Bima takes a break and rests from 2:00 PM to 5:00 PM. During this period, the restaurant is not very busy, respecting the cultural norms of a midday break.

Then, Bima resumes work from 5:00 PM to 9:00 PM. During this period, the restaurant experiences high customer traffic, requiring more workforce. In total, Bima works for eight hours (10:00 AM to 2:00 PM and 5:00 PM to 9:00 PM) with a three-hour break (2:00 PM to 5:00 PM), respecting the cultural importance of family and communal dining.

Split shift is one way to organize employee work in Indonesia to maximize potential and benefits for the company while respecting cultural practices. The concept of split shift offers a new solution to adapt to dynamic changes in the Indonesian work environment.

This flexible working time not only helps Indonesian companies operate more efficiently at all times but also allows employees

in Indonesia the opportunity to attend to personal matters, creating a balance between their work and personal lives, in harmony with Indonesian cultural values.

8. Managing Split Shift Employees in Indonesia? Utilize Digital Outsourcing Workmate

With integrated digital technology, Workmate can manage your Indonesian employees from attendance to contract management and payroll, saving you time and resources in performing these tasks and allowing you to redirect your focus to core business tasks. Consult your employee needs in Indonesia now!

The Shift Management feature in the Workmate app helps manage working shifts more effectively in the Indonesian context, benefiting both Indonesian workers and company management. Here are some key benefits of this feature, taking into account Indonesian cultural values:

• Managing work shifts: This feature allows users to schedule and report absences directly from the application, making the shift management process easier, considering norms of work-life balance.
• Optimizing working hours in alignment with Indonesian work culture: By effectively managing work shifts, Indonesian employees can focus more on their tasks and optimize their working hours, respecting cultural practices.
• Increasing efficiency: The Shift Management feature helps manage human resources more effectively, thereby increasing competitiveness in the Indonesian market.
• Reducing errors: With accurate information about work shifts, workers and management in Indonesia can reduce errors such as tardiness or delays.
• Integration with payroll in line with Indonesian cultural practices: The Shift Management feature in the Workmate app not only helps manage work shifts more effectively but is also integrated with the payroll system, respecting Indonesian cultural practices. Thus, the benefit of this feature for HR in Indonesia is optimizing human resource usage and reducing errors in payroll with cultural sensitivity.

In terms of company management context in Indonesia, the Shift Management feature in Workmate can help Indonesian HR professionals manage human resources more effectively, taking into account the unique cultural context.

Feel free to reach out and consult with us regarding your staffing solution needs by visiting https://business.workmate.asia/id/staffing. We're here to assist you in optimizing your workforce and achieving your business goals.