Understanding the Outer Shell: Positional Arguments in Conflict (2/6)
Pamela Grant
Healthcare Program & Project Management | Restorative & Relational System Approaches | Conflict Resolution & Facilitation
Introduction
In our previous article, we introduced the pearl analogy for conflict resolution, setting the stage for a deeper exploration of transforming conflicts into valuable outcomes. We also presented the case study of Jack and his 16-year-old son, Ethan, who are in conflict over curfews and responsibilities. Now, let's delve into the first stage of this analogy: the outer shell, which represents the initial positional arguments in conflicts.
The Outer Shell: Positional Arguments
The outer shell of an oyster is tough, rough, and protective, mirroring the initial stances and demands each party brings to a conflict. These positions are often rigid and defensive, built to shield vulnerabilities and fears. Understanding this stage is crucial as it lays the foundation for moving towards resolution.
Case Study: Jack and Ethan
Jack, the father, insists on a strict curfew and chores for Ethan, believing it’s his responsibility to ensure Ethan’s safety and instill a sense of responsibility. Ethan, on the other hand, feels that the strict rules undermine his growing independence and maturity. Their initial positions are clear:
Positional Arguments: The Initial Clash
When Jack and Ethan clash, their arguments are rooted in these surface-level positions:
Strategies for Addressing Positional Arguments
To move past this stage, it’s essential to gently pry open the shell, shifting from rigid positions to understanding underlying interests. Here are some strategies and open-ended questions to facilitate this process:
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2. Identifying Common Ground: Look for areas where interests might align.
Question for Both: "What values do you both think are important when it comes to family rules and independence?"
3. Exploring Underlying Concerns: Delve deeper into the fears and needs behind the positions.
Practical Application
Applying these strategies in our case study, Jack might express his fear of something bad happening to Ethan if he's out too late, while Ethan might share his frustration about not being trusted. By uncovering these underlying concerns, they can begin to shift from positional arguments to exploring solutions that address both of their needs.
Conclusion
Understanding the tough outer shell of positional arguments is the first step in transforming conflicts. By actively listening, identifying common ground, and exploring underlying concerns, we can start to gently pry open the shell and move towards meaningful resolution.
Call to Action
Reflecting on Jack and Ethan's conflict, consider these questions:
Share your thoughts on how Jack and Ethan can start addressing their positional arguments to open the path to deeper understanding. Join us next time as we explore the next stage: "Opening the Shell – Interest-Based Solutions."