Understanding Managed IT Services - Part 1
Techspecialist Consulting Limited
We are focused on helping our clients to bridge the gap between their users and technology investment.
What is an MSP?
A third party that delivers IT services is called a managed service provider. they assume the responsibility for providing a defined set of business technology services and solutions to its clients.
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The managed service provider is responsible for the functionality of the service or equipment managed under a Service Level Agreement (SLA). The SLA will contain provisions for typical downtime, disaster recovery, technical support, and help desk operations. The organization receiving the service often pays a subscription fee on a monthly, yearly, or as agreed.
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Organizations outsource the responsibility for maintaining and anticipating IT needs in order to improve operations, cut expenses, streamline IT management, and focus on their area of core competencies.
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?Techspecialist Consulting Limited has a proven record of over a decade of providing managed IT services for companies ranging from government parastatal, to private sectors, and development organizations. We relentlessly innovate IT services to help organizations gain the ultimate competitive advantage.
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Does this sound like a service you want to explore? you can reach out via email at [email protected] or call us at +234 (09) 2911443