Understanding the Impact of AI on the LGBTQ Community

Introducing artificial intelligence (AI) into our day-to-day lives has revolutionized how we think, write, and gain knowledge. This change came to light in the last few months after the launch of ChatGPT and similar applications. These generative AI applications are a boon as they streamline and automate numerous sectors in the business world; however, that rapid technological shift often comes with unknown and unforeseeable consequences. One of these consequences is the broad adoption of AI across society, but also the impact on marginalized communities, which includes LGBTQ+.

In today’s AI‐TechPark newsletter, we will see how AI plays a key role in enhancing visibility, building community, and fostering inclusivity for the LGBTQ+ community.

Connecting People Through Social Media

Social media platforms are the best place where LGBTQ+ individuals can build their community, where they can connect, share their experiences, and establish a supportive network at a global level. However, to keep them connected, social media platforms use AI algorithms that harness the power of machine learning (ML) techniques to analyze large datasets. Multiple studies found that social media benefits stigmatized youth by maintaining critical access to emotional support, developing identity, finding important information, and being entertained. From slogans such as the #ItGetsBetter campaign to support LGBTQIA+ youth to sharing queer art during Pride month, AI and social media are important spaces to foster connection and expression.

Addressing Workplace Concerns

In a recent survey, it was found that nearly 46 percent of LGBTQIA+ workers have experienced some form of unfair treatment at work; this implies that individuals are being overlooked, from employment opportunities to experiencing harassment. Therefore, with the collaboration of MIT graduate student Pat Pataranutaporn , advisor Pattie Maes es, and Misha Sra of the University of California at Santa Barbara, they designed "AI Comes Out of the Closet." This technology works as an online study that evaluates the individual’s impact on encouraging empathy, understanding, and advocacy skills toward LGBTQIA+ issues. The candidates were introduced to an AI-generated environment, simulating real-world scenarios that LGBTQIA+ individuals might face, particularly focusing on the dynamics of coming out in the workplace.

Comprehending Mental and Physical Health

Mental and physical health are very important for leading a healthy lifestyle; however, it is often noticed that LGBTQ+ individuals are not taking proper care of themselves. In a recent study, it was found that 65% of LGBTQ+ individuals suffer from unique health and mental health needs linked to their identities, which are not fully accounted for or reviewed for getting proper treatment. With the introduction of AI in the healthcare industry , the issue of lack of medical treatment can easily be eliminated as hospitals and healthcare institutes use EHR, which has inbuilt ML algorithms that can identify future cases of any diseases within the population, allowing physicians to take early precautionary measures and improve the health outcome in the community. In the 21st century, mental health is no longer stigmatized; however, finding the right counselor can be a challenging task, and the only solution is AI. he latest advancements in generative AI and virtual assistance are of great help, as now LGBTQ+ youth can communicate with these tools and software anywhere and anytime without facing any hesitation.?

In the end, the impact of AI on the LGBTQ+ community is profound, as this technology has the potential to promote inclusivity, understanding, and connections. However, there can be a persistent concern about biases and invasions of privacy, which can be managed if necessary actions are taken at the right time.

Therefore, AI’s thoughtful and responsible use contributes to an inclusive society where the LGBTQ+ community is acknowledged, respected, and empowered.?

Let us know your thoughts in the comments section below, or contact Techtopia for deeper insight into the most recent AI advancements and how they affect the IT industry.