Understanding the Difference: Accessibility Accommodation vs. Accessibility

As we strive to design accessible spaces, it is crucial to understand the difference between accessibility accommodation and accessibility itself. While both concepts aim to promote equal opportunities for individuals with disabilities, they approach the goal from different perspectives. In this article, I will explain the distinction between accessibility accommodation and accessibility, shedding light on their significance in creating inclusive environments.

Accessibility Accommodation:

Accessibility accommodation refers to the specific measures or adjustments made to accommodate the needs of individuals with disabilities who are using facilities that are already in place. These accommodations are designed to provide equal access and opportunities by removing barriers in an existing environment that may hinder participation in various activities. Accommodations are often applied to very specific situations and are often tailored to the individual's specific disability or impairment, ensuring they can fully engage in educational, professional, or social environments.

You might be familiar with some examples of accessibility accommodations in employment and education such as providing sign language interpreters for individuals who are deaf or hard of hearing, offering assistive technologies such as screen readers or magnifiers for individuals with visual impairments, or allowing flexible work hours or remote work options for individuals with chronic health conditions.

From an architectural perspective, accommodations might include installing ramps, elevators for individuals with mobility challenges, modifying workstations to be more ergonomic for individuals with physical disabilities, replacing non-accessible door handles with lever type handles, widening door ways, or improving signage and way finding.

These accommodations are essential in providing individuals with disabilities the necessary tools and resources to overcome barriers and participate fully in facilities that are already in place but that were built without compliance with modern accessibility standards.

True Accessibility:

Accessibility, on the other hand, refers to the design and creation of environments, products, services, or information that can be used by individuals with disabilities without the need for retrofit or modification. Accessibility focuses on proactively integrating universal design principles from the start to ensure equal access and usability for everyone, regardless of their abilities or disabilities.

In the built environment, accessibility entails designing physical spaces, such as buildings, walkways, and public areas, to be inclusive and barrier-free. Design features such as wide doors and corridors and minimizing or eliminating steps allow individuals with mobility disabilities to move around independently and safely. Door and cabinet hardware and device controls that are installed at accessible heights and are of the correct shape allow

People with vision disabilities will benefit from buildings features like tactile flooring, braille signage, and audible cues for navigation. The installation of assistive technologies such as screen readers and speech-to-text systems further aids in communication. For deaf individuals, an accessible buildings should include visual alert systems, vibrating floors, and captioning displays to convey important information. Quiet rooms, designated sensory zones, and clear wayfinding signage are sensory considerations that can benefit individuals on the autism spectrum. These are only a few attributes that can make an environment truly accessible and enjoyable for everyone.

Digital accessibility focuses on ensuring that websites, applications, and digital content are designed and developed to be accessible to individuals with disabilities. This involves considerations such as alternative text for images, proper heading structure, captioning for videos, and keyboard accessibility. By implementing these features, individuals with disabilities can access information and engage with digital platforms without barriers.

Furthermore, inclusive communication plays a vital role in accessibility. Promoting accessible communication involves using plain language, providing captioning or sign language interpretation for presentations and events, and offering multiple channels for individuals to access information.

Why Both are Important:

While accessibility accommodation addresses the immediate needs of individuals with disabilities, accessibility focuses on creating inclusive environments for everyone from the start. Both approaches are essential in building inclusive societies and organizations.

Accessibility accommodation is necessary to ensure that individuals with disabilities can fully participate and engage in various activities within and existing building existing that may have been designed or constructed in ways that make it difficult or impossible for some users to access all spaces or use its amenities. However, relying solely on accommodation perpetuates the idea of "special needs" and places the burden on the individual to request and arrange accommodations. Accommodation addresses the specific needs of individuals with disabilities, true accessibility is a proactive design strategy that provides building experiences free of barriers and that provides equal access to all individuals, regardless of their abilities.

By adopting universal design principles, and considering accessibility from the start, organizations and designers can create environments and products that are inherently accessible, minimizing the need for individual accommodations and promoting a sense of inclusivity for everyone.


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Robert Volzer, KYCID, IIDA, NCIDQ

Sr. Interior Designer at Strategic Medical Equipment Solutions

1 年

Great insights Joe! While the terms are related, I have found that the majority of "Accessibility" Goals are centered on Title III of the ADA, which deals with Public Accommodations, while the majority of "Accommodations" Requests and Facilities Goals are centered on Title I of the ADA, which is making spaces and job functions accessible, where it is readily achievable to do so. So roughly splits the population of users of a building between the occupant/ workers and the public/visitors, if that is helpful. And when accommodating employees, there is more dialogue and hopefully an attitude of how can we make your life/work here more mutually successful and even some level of gratitude from the individual with a disability when its a personal accommodation - but for sure on both personal and broader accommodations for public access to existing facilities (read compromises to new construction) fights may ensue over the costs of accommodations and what breaks the readily achievable threshold.

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